Multiterm 2009 SP4 crashing on startup - please help!
Autor de la hebra: sam@fr-uk
sam@fr-uk
sam@fr-uk
Reino Unido
Local time: 09:42
francés al inglés
Mar 19, 2011

I've just installed Studio 2009 SP3 along with Multiterm 2009 SP4. (I have Vista 32-bit.)

The installation appeared to complete successfully and most components are working fine.

However, Multiterm Desktop crashes when I start it up (within a split second) and the message ''SDL MultiTerm has stopped working" is displayed.

I'm really concerned as the terminology feature is essential for me and I have a 15,000-entry glossary to import. Trados isn't going to
... See more
I've just installed Studio 2009 SP3 along with Multiterm 2009 SP4. (I have Vista 32-bit.)

The installation appeared to complete successfully and most components are working fine.

However, Multiterm Desktop crashes when I start it up (within a split second) and the message ''SDL MultiTerm has stopped working" is displayed.

I'm really concerned as the terminology feature is essential for me and I have a 15,000-entry glossary to import. Trados isn't going to be of much use to me without this.

I would be very grateful for your help. I would happily use an earlier version of Multiterm if that would work, but can't find a download link.

Thanks
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RedacOnline
RedacOnline
Francia
Local time: 10:42
inglés al francés
Multiterm crashing at start up Jun 29, 2011

francoanglais wrote:

I've just installed Studio 2009 SP3 along with Multiterm 2009 SP4. (I have Vista 32-bit.)

The installation appeared to complete successfully and most components are working fine.

However, Multiterm Desktop crashes when I start it up (within a split second) and the message ''SDL MultiTerm has stopped working" is displayed.

I'm really concerned as the terminology feature is essential for me and I have a 15,000-entry glossary to import. Trados isn't going to be of much use to me without this.

I would be very grateful for your help. I would happily use an earlier version of Multiterm if that would work, but can't find a download link.

Thanks


Hello, I know your query is a bit old but did you ever manage to find a solution to your problem as I have exactly the same issue and the same configuration as you have.

thanks!


 
sam@fr-uk
sam@fr-uk
Reino Unido
Local time: 09:42
francés al inglés
PERSONA QUE INICIÓ LA HEBRA
Try reinstalling Jun 29, 2011

Hi.

Yes, in the end I got rid of the problem, but unfortunately I had to uninstall all Multiterm components, then I went into my account on the Trados website and re-downloaded and re-installed the Multiterm software.

I don't know why it worked, but it did the trick. Maybe the Multiterm software had been updated in the meantime.

Hope this works for you, or you find an easier solution!


 
RedacOnline
RedacOnline
Francia
Local time: 10:42
inglés al francés
multiterm 2009 SP4 crashing on startup - please help!" Jun 29, 2011

francoanglais wrote:

Hi.

Yes, in the end I got rid of the problem, but unfortunately I had to uninstall all Multiterm components, then I went into my account on the Trados website and re-downloaded and re-installed the Multiterm software.

I don't know why it worked, but it did the trick. Maybe the Multiterm software had been updated in the meantime.

Hope this works for you, or you find an easier solution!


Thanks for your help but I have already uninstalled and reinstalled and it still does not work....


 
Lucia Moon (X)
Lucia Moon (X)  Identity Verified
Singapur
Local time: 16:42
inglés al alemán
+ ...
MultiTerm SP4 error on start up "MT has stopped working" Jul 1, 2011

Hi, I have the same problem with MultiTerm after re-installing it. I've posted a new question about this but had 0 replies so I found this one.

Try to locate your multiterm.exe file on your computer. In my case I found it in my Canon Web-Ex program folder. After re-installing MultiTerm several times it always does the same thing. Some files go in the Canon program folder and all the rest goes into MultiTerm8 program folder, where it should be.

I have moved all the files
... See more
Hi, I have the same problem with MultiTerm after re-installing it. I've posted a new question about this but had 0 replies so I found this one.

Try to locate your multiterm.exe file on your computer. In my case I found it in my Canon Web-Ex program folder. After re-installing MultiTerm several times it always does the same thing. Some files go in the Canon program folder and all the rest goes into MultiTerm8 program folder, where it should be.

I have moved all the files from Canon into MultiTerm8 and recreated the start-up links and it's working fine now.

I haven't re-downloaded the installer from SDL website again. Maybe I should try and do that.

Let me know if you have any tips - thanks!
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RedacOnline
RedacOnline
Francia
Local time: 10:42
inglés al francés
"Multiterm 2009 SP4 crashing on startup - please help!" Jul 1, 2011

Lucia Moon wrote:

Hi, I have the same problem with MultiTerm after re-installing it. I've posted a new question about this but had 0 replies so I found this one.

Try to locate your multiterm.exe file on your computer. In my case I found it in my Canon Web-Ex program folder. After re-installing MultiTerm several times it always does the same thing. Some files go in the Canon program folder and all the rest goes into MultiTerm8 program folder, where it should be.

I have moved all the files from Canon into MultiTerm8 and recreated the start-up links and it's working fine now.

I haven't re-downloaded the installer from SDL website again. Maybe I should try and do that.

Let me know if you have any tips - thanks!


I have already tried that one and It did not work either !


 
Ahnan Alex
Ahnan Alex  Identity Verified
Indonesia
Local time: 15:42
Miembro 2010
inglés al indonesio
+ ...
SDL Multiterm 2011 May 20, 2012

Lucia Moon wrote:

Hi, I have the same problem with MultiTerm after re-installing it. I've posted a new question about this but had 0 replies so I found this one.

Try to locate your multiterm.exe file on your computer. In my case I found it in my Canon Web-Ex program folder. After re-installing MultiTerm several times it always does the same thing. Some files go in the Canon program folder and all the rest goes into MultiTerm8 program folder, where it should be.

I have moved all the files from Canon into MultiTerm8 and recreated the start-up links and it's working fine now.

I haven't re-downloaded the installer from SDL website again. Maybe I should try and do that.

Let me know if you have any tips - thanks!


FYI, it happened to my SDL Multiterm 2011 a while ago. I tried to locate the application and it did go to WebPrint (or the same applications). When facing the same problem (while you are using SDL Multiterm 2011), Lucia Moon's solution is worth trying. It works on my computer.

Thank you Lucia!!

Best regards,
Ahnan


 
Charlotte Milstein
Charlotte Milstein  Identity Verified
Alemania
Local time: 10:42
Miembro 2020
alemán al inglés
thanks so much! Jun 15, 2012

@Lucia: that is the weirdest s*&t I have ever seen, found mine in a subfolder in my Canon printer/scanner folder. Follow your fix and it works! You are a f*&king ROCKSTAR!

 


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Multiterm 2009 SP4 crashing on startup - please help!







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