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Poll: Have you ever lost a project by not following the client's instructions?
Autor de la hebra: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
PERSONAL DEL SITIO
Jul 1, 2018

This forum topic is for the discussion of the poll question "Have you ever lost a project by not following the client's instructions?".

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Jan Truper
Jan Truper  Identity Verified
Alemania
Local time: 07:08
inglés al alemán
other Jul 1, 2018

I have occasionally refused projects after reading the client's instructions.

Mario Freitas
 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 06:08
Miembro 2007
inglés al portugués
+ ...
No Jul 1, 2018

If I accept a project I follow all instructions received in the email or the PO (it would be unprofessional of me not to) and when I have no specific instructions I ask…
 
Jack Doughty
Jack Doughty  Identity Verified
Reino Unido
Local time: 06:08
ruso al inglés
+ ...
In Memoriam
I don#t know Jul 1, 2018

Two customers who had previously been regular suddenly stopped sending me work and would not reply to emails. So I don't know whether they thought I had not been following their instructions, I had been following them as far as I know. But that's only two over more than fifty years.
 
neilmac
neilmac
España
Local time: 07:08
español al inglés
+ ...
No Jul 1, 2018

If I accept a job, I usually accept the instructions that come along with it.
 
José Henrique Lamensdorf
José Henrique Lamensdorf  Identity Verified
Brasil
Local time: 03:08
inglés al portugués
+ ...
In Memoriam
I don't know, but I don't think so Jul 1, 2018

I advocate for transparency in my work. I operate under the assumption that if my clients had a webcam to watch me doing their assignment, and if they could pick my brain to follow through my decision-making processes, they'd be proud of their choice.

If the client's proposed m.o. can - IMHO - be improved, I'll tell them my ideas right away. If they don't like these, I'll do it exactly as they asked. If next time they don't call me because they want someone who would blindly do it t... See more
I advocate for transparency in my work. I operate under the assumption that if my clients had a webcam to watch me doing their assignment, and if they could pick my brain to follow through my decision-making processes, they'd be proud of their choice.

If the client's proposed m.o. can - IMHO - be improved, I'll tell them my ideas right away. If they don't like these, I'll do it exactly as they asked. If next time they don't call me because they want someone who would blindly do it their way without thinking outside their box, I'll never know. ▲ Collapse
 
Yetta Jensen Bogarde
Yetta Jensen Bogarde  Identity Verified
Dinamarca
Local time: 07:08
Miembro 2012
inglés al danés
+ ...
No Jul 1, 2018

The client would just send it back to me, asking me to re-do it according to their instructions.
 
Muriel Vasconcellos
Muriel Vasconcellos  Identity Verified
Estados Unidos
Local time: 22:08
Miembro 2003
español al inglés
+ ...
No Jul 2, 2018

I think it's very important to understand the instructions up front.
 
Mario Freitas
Mario Freitas  Identity Verified
Brasil
Local time: 03:08
Miembro 2014
inglés al portugués
+ ...
Lost is not the word Jul 3, 2018

I've refused projects for not agreeing with client instructions, yes.
But not "lost" one for that reason. If you accept the project, that means you have agreed with the instructions, unless instructions are given after the project is started, which is quite undue.
 


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Poll: Have you ever lost a project by not following the client's instructions?






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