Quality Assurance (translation and translators)

Translation quality standards and assurance are key to deliver the quality your client is expecting, but also an ethical form of business quality assurance that sets and maintains transparency, knowledge and innovation practices between the translator, the agency and the people working with the agency.

More than just an 'editing' step within the translation processes, quality represents the union of efforts, business knowledge and knowledge bringing the agency, the freelancers and the client together and having consequences on the way the end customer/user perceives texts, brands and contents.

In this webinar we will see what is quality assurance and how to use the tools that agency can acquire to implement it.
From training, feedback, translation services, resources management, tools and standards, external bodies and organisations, to what to when your agency is facing quality issues, how to fix issues with the translators and the client, we will explore the world of quality assurance in the translation world.

• CEOs and translation agency directors/owners
• HR and translation recruitment teams
• experienced freelancers

In this webinar you will learn:
• what is translation quality and who is involved in the process
• what are the tools and actions that an agency can implement to maintain and improve quality
• how to spot issues and risks and create an effective action plan (examples and possible scenarios)
• quality and the client: ethics and business debates

• previous translation experience
• translation agency experience would be recommended

Contents include:
• translation quality management: overview
• translation quality management: who does what and how
• ethic and business in quality management
• translation quality management tools
• tips and tricks to anticipate issues or solve existing issues
• examples, resources, etc.

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Price: 25.00 USD
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Participation fee includes unlimited access to the recording and handouts provided by the trainer.

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Sara Colombo    View feedback | View all courses

Bio: Sara is a qualified En-Fr-Sp>Italian translator with 6 years of experience within the marketing, business and CE/medical devices fields backed by relevant working experience in the marketing industry. She is also the author of the book ‘Balance Your Words. Stepping in the translation Industry’ and a blogger at www.saracolombotranslations.com A marketer by heart, Sara loves to use social media to connect with peers but also to find new markets and niches. To get in touch with her connect through Twitter (@sc_translations), LinkedIn (Sara Colombo), Facebook (Sara Colombo Translations) or visit her blog!