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How do I get past Do you want to continue loading the plug-in to get Studio started?
Thread poster: Fredrik Pettersson
Fredrik Pettersson
Fredrik Pettersson  Identity Verified
Hong Kong
Local time: 11:55
Member (2009)
English to Swedish
+ ...
Jul 29, 2021

I get this pop-up each time I launch SDL Trados Studio 2021:

Third party plug-ins Do you want to continue loading the plug-in?

Earlier I could click OK or Cancel (I think it was Cancel, so not continue loading the plug-in) and Studio opened.
But it does not work any more.

It's this plug-in, PSTools2019:<... See more
I get this pop-up each time I launch SDL Trados Studio 2021:

Third party plug-ins Do you want to continue loading the plug-in?

Earlier I could click OK or Cancel (I think it was Cancel, so not continue loading the plug-in) and Studio opened.
But it does not work any more.

It's this plug-in, PSTools2019:

https://appstore.sdl-china.cn/language/app/pstools/807/

It hardly works even to close from Task manager (End task), takes a very long time and I have to select multiple times to End task.

I've already checked the ProgramData folder, but I only have Kaleidoscope and ApSIC.Xbench.Agent there (no PSTools2019):

https://gateway.sdl.com/apex/communityknowledge?articleName=000007239



[Edited at 2021-07-29 19:22 GMT] ▲ Collapse
 
Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 12:55
English to Russian
Remove and re-install Jul 29, 2021

Remove the plugin, launch Studio, and if it launches well after the uninstallation, re-install the plugin.

[Edited at 2021-07-29 20:52 GMT]
 
Fredrik Pettersson
Fredrik Pettersson  Identity Verified
Hong Kong
Local time: 11:55
Member (2009)
English to Swedish
+ ...
TOPIC STARTER
The app is not listed under Programs and features Jul 30, 2021

I have a lot of other apps listed there, but not this one.

And to first launch Studio is not possible anymore as I can't click away this pop-up (it worked before, not any longer).

Is there any other place to find this add-in so I can deactivate/delete it from there?
 
Fredrik Pettersson
Fredrik Pettersson  Identity Verified
Hong Kong
Local time: 11:55
Member (2009)
English to Swedish
+ ...
TOPIC STARTER
Using the Plugin management tool was the easiest way to solve this Jul 30, 2021

SDL Support gave me this link:

https://gateway.sdl.com/apex/communityknowledge?articleName=000010617

It was just to navigate to that folder and run the Plugin management tool externally from SDL Trados Studio. Then I could uninstall the app.
 


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How do I get past Do you want to continue loading the plug-in to get Studio started?







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