Leistungssegmente

English translation: service modules

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
German term or phrase:Leistungssegmente
English translation:service modules
Entered by: Rowan Morrell

13:19 Jul 28, 2005
German to English translations [PRO]
Bus/Financial - Surveying / Customer Satisfaction Survey
German term or phrase: Leistungssegmente
"Leistungssegmente:

1. Lösungsangebot
2. Betreuung
3. Angebotserstellung
4. Projektabwicklung
5. Lieferlogistik
6. Service"

From the first page of a customer satisfaction survey. I am aware this word has been asked about before, but am not quite sure whether "areas of application" would, er, apply here. But maybe. Any definite ideas? TIA for your help.
Rowan Morrell
New Zealand
Local time: 17:50
service elements/segments/modules/components
Explanation:
These are the individual parts/elements of customer service. For item 6 (Service), I'd use "aftersales service" as this is most probably what's meant here.

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Note added at 7 mins (2005-07-28 13:26:30 GMT)
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piossibly even \"phases\"

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Note added at 7 mins (2005-07-28 13:26:30 GMT)
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piossibly even \"phases\"

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Note added at 7 mins (2005-07-28 13:27:12 GMT)
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Sorry ... that was a misclick ...
Once more: possibly even \"service stages\" or \"service phases\"
Selected response from:

Steffen Walter
Germany
Local time: 07:50
Grading comment
I rather like "service modules" for a survey sort of context, so have decided to use that. Not a particularly easy decision though. Thanks to everyone who offered an idea.
4 KudoZ points were awarded for this answer



Summary of answers provided
4service elements/segments/modules/components
Steffen Walter
3 +1Service Portfolio / Service Range
Aniello Scognamiglio (X)
3individual (o. specific) services
Cilian O'Tuama
2areas of expertise
Jonathan MacKerron


  

Answers


6 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
service elements/segments/modules/components


Explanation:
These are the individual parts/elements of customer service. For item 6 (Service), I'd use "aftersales service" as this is most probably what's meant here.

--------------------------------------------------
Note added at 7 mins (2005-07-28 13:26:30 GMT)
--------------------------------------------------

piossibly even \"phases\"

--------------------------------------------------
Note added at 7 mins (2005-07-28 13:26:30 GMT)
--------------------------------------------------

piossibly even \"phases\"

--------------------------------------------------
Note added at 7 mins (2005-07-28 13:27:12 GMT)
--------------------------------------------------

Sorry ... that was a misclick ...
Once more: possibly even \"service stages\" or \"service phases\"

Steffen Walter
Germany
Local time: 07:50
Native speaker of: Native in GermanGerman
PRO pts in category: 8
Grading comment
I rather like "service modules" for a survey sort of context, so have decided to use that. Not a particularly easy decision though. Thanks to everyone who offered an idea.
Login to enter a peer comment (or grade)

12 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +1
Service Portfolio / Service Range


Explanation:
...

Aniello Scognamiglio (X)
Germany
Local time: 07:50
Native speaker of: Native in GermanGerman

Peer comments on this answer (and responses from the answerer)
agree  Cilian O'Tuama: basically what I'm saying (whatever that means)
1 day 12 hrs
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30 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
individual (o. specific) services


Explanation:
or
Our services in detail:
Our service(s) include(s):

It seems to me that the overall service is made up of the 6 items listed.

BTW, for 6) "Service" I'd suggest using "after-sales service"

Cilian O'Tuama
Germany
Local time: 07:50
Native speaker of: English
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5 hrs   confidence: Answerer confidence 2/5Answerer confidence 2/5
areas of expertise


Explanation:
another country heard from...

Jonathan MacKerron
Native speaker of: English
PRO pts in category: 4
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