problem with Proz' receiving mailserver Thread poster: Veronique Boulet
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Hi, Is anyone knows if there is a problem with the receiving mailserver? I can consult my emails if I access to cpanel, but I can receive it on my iphone or my Outlook, it says that there is a connexion problem with the mailserver. Is it still melo.proz.com or something changed? I have this problem since yesterday night. Thank you! Véronique | | | Me too, with Thunderbird | Nov 22, 2014 |
Hello Véronique, yes, I am having the same problem since yesterday, in my case with Thunderbird. The cPanel webmail access works normally. I have contacted support about it, for now they only said to re-check my settings and confirm that I am using secure mail connections and the right port number. (I did check, and everything looks fine; also, I am sure I never changed any settings, and it stopped working suddenly, it was working normally until Friday.) I am waiting ... See more Hello Véronique, yes, I am having the same problem since yesterday, in my case with Thunderbird. The cPanel webmail access works normally. I have contacted support about it, for now they only said to re-check my settings and confirm that I am using secure mail connections and the right port number. (I did check, and everything looks fine; also, I am sure I never changed any settings, and it stopped working suddenly, it was working normally until Friday.) I am waiting for further instructions from them. Seeing that I am not the only one, I do believe the problem is server-side; but Support is not available on the weekend, so I imagine we'll have to wait until Monday for an answer. In the meanwhile I'll add a link to this thread in my support ticket. I hope this gets solved soon. ▲ Collapse | | |
Quick post -- am alone at home with baby daughter Same happened to me, managed to get email working with Outlook 2007 using the "non-recommended" (non-authentication) options described in cPanel. Good luck! Cheers, Nuno | | |
Thank you Nuno! I tried what you said and it now works. Best! | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » problem with Proz' receiving mailserver TM-Town | Manage your TMs and Terms ... and boost your translation business
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