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The on-demand session can be purchased individually, but if you wish to participate in all sessions from the series you can purchase four online sessions as a complete package at the special early bird price: 99 USD89 USD.
When you attend the event, you will learn how to:
- Understand the psychology of interpersonal communication & negotiations
- Improve the effectiveness of your verbal and non-verbal communication
- Present a clear, consistent and professional image
- Increase your rates without losing clients
- Negotiate with confidence and style
- Elegantly gather information about your clients and their requirements
- Deal with challenging clients and resolve disagreements
- Ensure that you are respected and valued by your clients
Description
Attend this webinar to learn how you can improve your communication skills, become a more effective negotiator and build more productive relationships with your clients and customers.
Here is some feedback from others on these course's trainer:
"He was extremely clear, knew what he had to say, knowledgeable, organised, took his time to address specific topics mentioned " Josephine Cassar
"It was a great experience! This webinar was my first contact with proz. I am positively impressed. The lecturer was very clear, enthusiastic and practical, loved his illustrations " avilaclaudia
Translators who were interested in this training were also interested in
All freelancers who have clients or are working on getting them :)
Learning objectives
If you are an experienced or aspiring freelancer, this is for you if you want to:
- Earn more
- Increase your rates
- Boost your confidence in negotiations
- Become a more effective communicator
- Take your business to the next level
- Enjoy your work more
Prerequisites
Some clients or an aspiration to have them :)
Program
Click to expand
See above
Software and system requirements (click to expand)
With low bandwidth Internet connections the video playback may buffer and load slowly, in this case we recommend you wait the whole or most part of the video to load before playing.
Registration and payment information (click to expand)
Click to expand
Price: 20.00 USD
Click on the buy button on the right to purchase your seat Participation fee includes unlimited access to the recording. How do I purchase the video? To purchase your seat at this session please click on the "buy" button. After your payment is received, your status will be changed to “registered and paid” and an invoice and receipt of payment will be sent to you for your records. How do I access the video? Once the payment is processed you will be able to watch the video here
Bio: Konstantin Kisin is a highly successful legal, financial and video games translator. Since joining Proz.com in 2004, he has made full use of the website to propel his business to new heights and build long-term relationships with clients and colleagues. A regular contributor to Proz.com on the business side of translation, Konstantin has extensive training in the psychology of communication and human behaviour. Sharing his attitude to doing business with his customary passion and enthusiasm, Konstantin's mission is to assist freelancers the world over in establishing professional relationships with clients, making more money, working less and having more fun.
"This was a very well constructed course, with a very interesting progression via building a good fou..." Read morendation persuasion, disagreeing, and so on. It was most helpful with the psychology of negotiation: that of the client and one's own attitude of mind. If the latter is wrong, the client will know it!"
