ProZ.com Translation Forums

Skype username

CafeTran Trainer — Fri, 03 Jul 2026 05:06:00 +0000

Forum: ProZ.com bugs
Topic: Skype username
Poster: CafeTran Trainer

Hello,

I just checked to which email address my profile page is linked and noted an entry for ... Skype username.

Perhaps it's time to remove this entry field?

Sending an email to a Proz member seems to be broken | I didn't receive your message

CafeTran Trainer — Fri, 03 Jul 2026 05:03:00 +0000

Forum: ProZ.com bugs
Topic: Sending an email to a Proz member seems to be broken
Poster: CafeTran Trainer
Post title: I didn't receive your message

[quote]Andrea Capuselli wrote:

Hi there!

I sent you a test email via your profile. Did you get it?

I also sent one to myself, from one non-admin account to another, and I got it, so I can confirm it's not a general issue —but maybe it's affecting users of one particular email provider, for example.

I look forward to hearing from you! [/quote]

Hello Andrea,

I didn't receive your message. What's more, when replying to your post here on my iPhone earlier this morning, when I clicked the Post reply button, my reply was gone. I was returned to the CloudFlare check.

Yesterday I couldn't activate CafeTran Espresso online, because it couldn't pass the CloudFlare check.

What's going on?

I'll send you this message also via the email address listed on your profile page.

Sending an email to a Proz member seems to be broken | I sent you a test email. Did you get it?

Andrea Capuselli — Thu, 02 Jul 2026 18:12:00 +0000

Forum: ProZ.com bugs
Topic: Sending an email to a Proz member seems to be broken
Poster: Andrea Capuselli
Post title: I sent you a test email. Did you get it?

Hi there!

I sent you a test email via your profile. Did you get it?

I also sent one to myself, from one non-admin account to another, and I got it, so I can confirm it's not a general issue —but maybe it's affecting users of one particular email provider, for example.

I look forward to hearing from you!

Sending an email to a Proz member seems to be broken

CafeTran Trainer — Thu, 02 Jul 2026 16:40:00 +0000

Forum: ProZ.com bugs
Topic: Sending an email to a Proz member seems to be broken
Poster: CafeTran Trainer

I’ve sent some emails via the profile of Proz and never got a reply. I’ve also read about members announcing that they’d send me such an email - and never received it.

Cloudflare failure | why

Gregor Trebec — Sat, 14 Feb 2026 13:19:00 +0000

Forum: ProZ.com bugs
Topic: Cloudflare failure
Poster: Gregor Trebec
Post title: why

Why is that sometimes i click 'back' icon in proz forum, it gives me error page? i have to refresh everytime...

Cloudflare failure | Exactly, "what a mess"!

expressisverbis — Sat, 14 Feb 2026 10:54:00 +0000

Forum: ProZ.com bugs
Topic: Cloudflare failure
Poster: expressisverbis
Post title: Exactly, "what a mess"!

In my case, last week, every time I opened my computer, I had to log in.
I also submitted two support tickets while I was still a paying member, and so far, total silence.
This platform has become a terrible place in every sense.
I didn’t renew my subscription out of spite or anything else; the reason is precisely this: it no longer works for me, it’s no longer useful, and, moreover, it doesn’t respect professionals.

Cloudflare failure

Philip Lees — Sat, 14 Feb 2026 06:00:00 +0000

Forum: ProZ.com bugs
Topic: Cloudflare failure
Poster: Philip Lees

This morning, continuing the relentless slide of this website towards oblivion, we have the ever-present Cloudflare, supposedly protecting the site against bots, failing completely and presenting the user with a non-functioning security page.

I don't see why I should be asked to prove my humanity after I've already logged in to my account, but if such security measures are necessary, then at the very least they should work properly.

It took three attempts by me before Cloudflare eventually managed to present its checkbox, rather than just its smug announcement about deterring bots with no way to go further. If I'd been an LSP coming to look for translators, I don't think I'd have persisted that far.

What a mess!

Support centre on Next site | @Jennifer

Emily Scott — Mon, 22 Dec 2025 08:24:00 +0000

Forum: ProZ.com bugs
Topic: Support centre on Next site
Poster: Emily Scott
Post title: @Jennifer

Thanks Jennifer, I just tried what you suggested. I managed to go through the steps but the Next site is still bugging out. Oh well, my calendar decided to start working again so no need to raise a ticket... for now anyway!

Support centre on Next site | @Emily

Jennifer Levey — Fri, 19 Dec 2025 19:09:00 +0000

Forum: ProZ.com bugs
Topic: Support centre on Next site
Poster: Jennifer Levey
Post title: @Emily

Have you tried going directly to [url removed] ? It's in the 'next' site but it does (err, should...) let you get into the 'classic' support page.

If the above link displays properly:
- ignore the invitation to chat with AI-bot 'Zoe';
- click on the link that says "Go back to the old view"
- in the box where it asks why you want to switch back to the old support page type something like "Because the Next site doesn't work!"; and then
- click on the 'Submit and Switch' button.

No guarantees, but ... maybe worth a try.
HTH, JL

Support centre on Next site

Emily Scott — Fri, 19 Dec 2025 09:43:00 +0000

Forum: ProZ.com bugs
Topic: Support centre on Next site
Poster: Emily Scott

I'm trying to raise a support ticket because I can't edit my calendar for some reason. When I click the link to go to the support centre, it takes me to the new "Next" site which, unsurprisingly, isn't working properly. It's like it's not loading correctly. As a result, I can't navigate it properly to raise a ticket. Raising this here in case site staff see it, but I won't hold my breath.

Where to find the Training page (FIX THIS FINALLY, PROZ!!! We're paying for accessing this page.) | Which link has been updated?

Zea_Mays — Fri, 14 Nov 2025 16:07:00 +0000

Forum: ProZ.com bugs
Topic: Where to find the Training page (FIX THIS FINALLY, PROZ!!! We're paying for accessing this page.)
Poster: Zea_Mays
Post title: Which link has been updated?

Hi Helen, may I ask which link has been updated?
When clicking from the homepage or the menu, the same error message still appears: Application error: a client-side exception has occurred (see the browser console for more information).
The only link that works for me is [url removed] , but this is not where the homepage or menu link get you.

Where to find the Training page (FIX THIS FINALLY, PROZ!!! We're paying for accessing this page.) | Update on ProZ.com training page link and attendance clarification

Helen Shepelenko — Mon, 10 Nov 2025 13:55:00 +0000

Forum: ProZ.com bugs
Topic: Where to find the Training page (FIX THIS FINALLY, PROZ!!! We're paying for accessing this page.)
Poster: Helen Shepelenko
Post title: Update on ProZ.com training page link and attendance clarification

[quote]Zea_Mays wrote:

One of the reasons for a Plus membership is getting access to previous training material, courses and videos.
It's now MONTHS if not even over a YEAR that the Training page is not accessible from the menu!
I've now found a workaround, but this is an inacceptable situation! Starting from the Homepage, I've looked at the original URL from where you're immediately redirected to the Training page under the new site ( [url removed] ) which DOES NOT WORK, PROZ!!! When will you finally fix such stupid bugs that can be resolved in minutes? Neither the Menu URL works: [url removed]
Well, this URL from the link on the Homepage instead works: [url removed] - just type it in the address bar by hand in case.
(Ironically, on that page it reads very prominently "Switch to an updated ProZ.com trainings home page" - and when you click the link, guess what? ERROR PAGE!) [/quote]

Dear Zea_Mays,

We appreciate your report about the wrong link, and it has now been updated. Regarding the other reported errors, they appear incorrect, as hundreds of users have attended our training this year. If you have any further questions, please reach out to support at [url removed]
Thank you!

All the best,
Helen

Where to find the Training page (FIX THIS FINALLY, PROZ!!! We're paying for accessing this page.)

Zea_Mays — Thu, 06 Nov 2025 17:52:00 +0000

Forum: ProZ.com bugs
Topic: Where to find the Training page (FIX THIS FINALLY, PROZ!!! We're paying for accessing this page.)
Poster: Zea_Mays

One of the reasons for a Plus membership is getting access to previous training material, courses and videos.
It's now MONTHS if not even over a YEAR that the Training page is not accessible from the menu!
I've now found a workaround, but this is an inacceptable situation! Starting from the Homepage, I've looked at the original URL from where you're immediately redirected to the Training page under the new site ( [url removed] ) which DOES NOT WORK, PROZ!!! When will you finally fix such stupid bugs that can be resolved in minutes? Neither the Menu URL works: [url removed]
Well, this URL from the link on the Homepage instead works: [url removed] - just type it in the address bar by hand in case.
(Ironically, on that page it reads very prominently "Switch to an updated ProZ.com trainings home page" - and when you click the link, guess what? ERROR PAGE!)

Proz really slow | Same

Maria Laura Curzi — Mon, 27 Oct 2025 22:02:00 +0000

Forum: ProZ.com bugs
Topic: Proz really slow
Poster: Maria Laura Curzi
Post title: Same

[quote]Zea_Mays wrote:

[quote]Zea_Mays wrote:

The number of poll participants and frozen KudoZ activity could be signs that the site is slow for great part of users.
I just opened a support ticket asking what actions ProZ is taking to fix the issue.
This is a really serious issue as this is not a recreation site but a platform aimed at generating business. It it does not work properly for such a long time, members are entitled of membership refunding. [/quote] [/quote]

Moderators have vanished, or they are "looking into" the site in the same slow way.

I sent several KudoZ reports last week, without replies or actions so far.

Proz really slow | fine

Gregor Trebec — Mon, 27 Oct 2025 15:54:00 +0000

Forum: ProZ.com bugs
Topic: Proz really slow
Poster: Gregor Trebec
Post title: fine

Works fine here.

Proz really slow | No answer from ProZ so far

Zea_Mays — Mon, 27 Oct 2025 15:01:00 +0000

Forum: ProZ.com bugs
Topic: Proz really slow
Poster: Zea_Mays
Post title: No answer from ProZ so far

[quote]Zea_Mays wrote:

The number of poll participants and frozen KudoZ activity could be signs that the site is slow for great part of users.
I just opened a support ticket asking what actions ProZ is taking to fix the issue.
This is a really serious issue as this is not a recreation site but a platform aimed at generating business. It it does not work properly for such a long time, members are entitled of membership refunding. [/quote]

My support requests not showing in either Chrome or FireFox | Oh no they haven't!

Jennifer Levey — Fri, 24 Oct 2025 20:46:00 +0000

Forum: ProZ.com bugs
Topic: My support requests not showing in either Chrome or FireFox
Poster: Jennifer Levey
Post title: Oh no they haven't!

[quote]Sebastian Witte wrote:
They have fixed it.
[/quote]
I am logged in to the 'old' (classic) site using the username and pwd I created many years ago.
If I click [url removed] it now takes me to a log-in page in the new site inviting me to log-in with a Google account or an e-mail and pwd. I have never set up such credentials for Proz.com, so I can't get past that page.

If I delete '/next/' from the URL in the browser address bar and hit 'Enter' it takes me to a message telling me I am logged in (as if I didn't know that already...) and offering me a link to ... my own profile and nothing else.

IOW, I still cannot access 'My support requests'.

My support requests not showing in either Chrome or FireFox | Fixed

Sebastian Witte — Fri, 24 Oct 2025 19:43:00 +0000

Forum: ProZ.com bugs
Topic: My support requests not showing in either Chrome or FireFox
Poster: Sebastian Witte
Post title: Fixed

They have fixed it.

My support requests not showing in either Chrome or FireFox | Duplicated thread

Walter Landesman — Thu, 23 Oct 2025 17:55:00 +0000

Forum: ProZ.com bugs
Topic: My support requests not showing in either Chrome or FireFox
Poster: Walter Landesman
Post title: Duplicated thread

Hi

This thread is duplicated. Pls see [url removed]
I beleive it should be deleted or closed. I wrote to moderators but my messages seem no to reach them.

Kind regards,
Walter

[Edited at 2025-10-23 18:05 GMT]

[Edited at 2025-10-23 18:08 GMT]

My support requests not showing in either Chrome or FireFox | RE: Try this ... ?

Sebastian Witte — Thu, 23 Oct 2025 12:44:00 +0000

Forum: ProZ.com bugs
Topic: My support requests not showing in either Chrome or FireFox
Poster: Sebastian Witte
Post title: RE: Try this ... ?

[quote]Jennifer Levey wrote:

[quote]Sebastian Witte wrote:
...
I guess by now they will have to attend to the matter. [/quote]

In Chrome, if you use the link posted by Zea: [url removed] and it takes you to the blank page, you can delete /next from the URL in the address bar at the top of the page and hit Enter and it will (might! - it works on my PC) take you to the 'old' Support page.

If that works, you (should/might) be able to open a new ticket pointing to this thread.
(I'll not do it myself - as a non-payer my tickets end up at the tail end of the queue and get forgotten.)
JL [/quote]

I succeeded in accessing the page "Submit a support ticket from here", but pressing the link there doesn't get me anywhere.

My support requests not showing in either Chrome or FireFox | Try this ... ?

Jennifer Levey — Thu, 23 Oct 2025 12:06:00 +0000

Forum: ProZ.com bugs
Topic: My support requests not showing in either Chrome or FireFox
Poster: Jennifer Levey
Post title: Try this ... ?

[quote]Sebastian Witte wrote:
...
I guess by now they will have to attend to the matter. [/quote]

In Chrome, if you use the link posted by Zea: [url removed] and it takes you to the blank page, you can delete /next from the URL in the address bar at the top of the page and hit Enter and it will (might! - it works on my PC) take you to the 'old' Support page.

If that works, you (should/might) be able to open a new ticket pointing to this thread.
(I'll not do it myself - as a non-payer my tickets end up at the tail end of the queue and get forgotten.)
JL

Proz really slow | based on current poll participation...

Zea_Mays — Thu, 23 Oct 2025 11:59:00 +0000

Forum: ProZ.com bugs
Topic: Proz really slow
Poster: Zea_Mays
Post title: based on current poll participation...

The number of poll participants and frozen KudoZ activity could be signs that the site is slow for great part of users.
I just opened a support ticket asking what actions ProZ is taking to fix the issue.
This is a really serious issue as this is not a recreation site but a platform aimed at generating business. It it does not work properly for such a long time, members are entitled of membership refunding.

My support requests not showing in either Chrome or FireFox | RE: In Firefox it works for me

Sebastian Witte — Thu, 23 Oct 2025 11:37:00 +0000

Forum: ProZ.com bugs
Topic: My support requests not showing in either Chrome or FireFox
Poster: Sebastian Witte
Post title: RE: In Firefox it works for me

[quote]Zea_Mays wrote:

The old address works in my Firefox browser while the new one returns an error message on a blank page.
Maybe you could try deleting cookies and cache and retry? [/quote]

Cleared FireFox browser cache and refreshed the page - nothing, with either the old or the new URL.

I guess by now they will have to attend to the matter.

My support requests not showing in either Chrome or FireFox | there's something going wrong around here

Zea_Mays — Thu, 23 Oct 2025 11:20:00 +0000

Forum: ProZ.com bugs
Topic: My support requests not showing in either Chrome or FireFox
Poster: Zea_Mays
Post title: there's something going wrong around here

[quote]Jennifer Levey wrote:

[quote]Zea_Mays wrote:

I've experienced the same issue, until I tried the old address where the requests are accessible:
[url removed] [/quote]
I just clicked your (old address) link in Chrome and it actually points to the URL in OP's first post, which is the 'new'(ish) support page. And that page displays 'empty' (no error message - nothing...)

Chrome Dev Tools has a warning "Failed to load resource: the server responded with a status of 500 ()" and 10 ocurrences of 'The resource was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.'

IOW, it's broke and needs fixing.

HTH someone!
JL [/quote]

Very strange. In Firefox, the links open two different pages.

My support requests not showing in either Chrome or FireFox | Wires crossed?

Jennifer Levey — Thu, 23 Oct 2025 11:00:00 +0000

Forum: ProZ.com bugs
Topic: My support requests not showing in either Chrome or FireFox
Poster: Jennifer Levey
Post title: Wires crossed?

[quote]Zea_Mays wrote:

I've experienced the same issue, until I tried the old address where the requests are accessible:
[url removed] [/quote]
I just clicked your (old address) link in Chrome and it actually points to the URL in OP's first post, which is the 'new'(ish) support page. And that page displays 'empty' (no error message - nothing...)

Chrome Dev Tools has a warning "Failed to load resource: the server responded with a status of 500 ()" and 10 ocurrences of 'The resource was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.'

IOW, it's broke and needs fixing.

HTH someone!
JL

My support requests not showing in either Chrome or FireFox | In Firefox it works for me

Zea_Mays — Thu, 23 Oct 2025 10:23:00 +0000

Forum: ProZ.com bugs
Topic: My support requests not showing in either Chrome or FireFox
Poster: Zea_Mays
Post title: In Firefox it works for me

The old address works in my Firefox browser while the new one returns an error message on a blank page.
Maybe you could try deleting cookies and cache and retry?

My support requests not showing in either Chrome or FireFox | Thanks, but this didn't do the trick

Sebastian Witte — Thu, 23 Oct 2025 10:18:00 +0000

Forum: ProZ.com bugs
Topic: My support requests not showing in either Chrome or FireFox
Poster: Sebastian Witte
Post title: Thanks, but this didn't do the trick

[quote]Zea_Mays wrote:

I've experienced the same issue, until I tried the old address where the requests are accessible:
[url removed] [/quote]

Thanks for helping me out, Zea. However, your link doesn't work either, in either browser.

My support requests not showing in either Chrome or FireFox | new address not working

Zea_Mays — Thu, 23 Oct 2025 10:13:00 +0000

Forum: ProZ.com bugs
Topic: My support requests not showing in either Chrome or FireFox
Poster: Zea_Mays
Post title: new address not working

I've experienced the same issue, until I tried the old address where the requests are accessible:
[url removed]

My support requests not showing in either Chrome or FireFox

Sebastian Witte — Thu, 23 Oct 2025 10:00:00 +0000

Forum: ProZ.com bugs
Topic: My support requests not showing in either Chrome or FireFox
Poster: Sebastian Witte

[url removed] My support requests are not showing in either Chrome or FireFox. I have been experiencing this fault for a couple of days.

Could someone please take the appropriate action? That would be great. A ProZ.com user without access to Support is like a fish out of water.

Cheers.