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Profile updater revised to address usability and quality issues Thread poster: Jon Peck
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| Problem adding services, fields of expertise and software | Feb 4, 2009 |
Hi Jon,
I'm having trouble updating my profile: When I select entries in the services, fields of expertise or software lists, and then click on the "add" button, nothing happens. I noticed I keep getting the "done, but with errors on page" message in my browser (IE 6) - not sure whether the above problem is related to this.
(...I also cannot submit a support ticket. Nothing happens after I select a ticket category.)
Can you help?
Thanks in adv... See more Hi Jon,
I'm having trouble updating my profile: When I select entries in the services, fields of expertise or software lists, and then click on the "add" button, nothing happens. I noticed I keep getting the "done, but with errors on page" message in my browser (IE 6) - not sure whether the above problem is related to this.
(...I also cannot submit a support ticket. Nothing happens after I select a ticket category.)
Can you help?
Thanks in advance,
Birgit ▲ Collapse
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| Unable to add translations | Feb 17, 2009 |
Nora Ferrer wrote: Nora Ferrer wrote: Vilma Alvarado wrote:
Hi!
I have tried to add a sample translation and the pointer to start typing does not show in order to start...the "Add Translation" botton shows dimmed.... editing does not work for me either...I am using Firefox. Hi! I seem to have the same problem as Vilma. I've read that the "I choose not to enter..." box needs to be unchecked, but I seem unable to do so. Could you help me please? Thank you so much! [Edited at 2009-01-09 17:23 GMT] Hi! I posted this some days ago, but I still haven't been able to solve it. For some reason, I cannot uncheck the "I choose not to enter..." box. I've read that the staff members can do that. Could you please help me? Thanks a lot!!
Hello,
Same problem here. I can uncheck the box, but still I am unable to enter anything in the fields. A fix would be welcome.
Thanks in advance.
[Modifié le 2009-02-17 17:03 GMT]
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| click failure | Feb 17, 2009 |
When I click on "safe" in my profile information nothing changes. Why?
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| Passed to internal development | Feb 18, 2009 |
Hello Olivier,
Olivier Desanti wrote:
Same problem here. I can uncheck the box, but still I am unable to enter anything in the fields. A fix would be welcome.
Thanks for reporting this, Olivier. I was able to reproduce the problem you mention and asked our developers to fix it.
I appreciate your patience.
Regards,
Lucia
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| Could you please specify the fields you are trying to edit? | Feb 18, 2009 |
Hi Ann,
Could you please specify the fields you are trying to edit in your profile? This will help me look into this further.
Also, what browser are you using, including version?
Thanks in advance,
Lucia
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| Save your setting | Feb 18, 2009 |
Dear Olivier,
You should be able to enter samples of your translations now by unchecking the I choose not to enter any sample translations at this time option in your Profile updater and clicking on Save and Update profile so that this setting is saved.
After this, the Title, Source text and Target text fields should be re-enabled.
Hope this helps!
... See more Dear Olivier,
You should be able to enter samples of your translations now by unchecking the I choose not to enter any sample translations at this time option in your Profile updater and clicking on Save and Update profile so that this setting is saved.
After this, the Title, Source text and Target text fields should be re-enabled.
Hope this helps!
Please let me know how it goes.
Cheers!
Lucia ▲ Collapse
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| Many thanks, Lucia | Feb 18, 2009 |
It now works okay!
Thank you for your efforts
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| Problems entering information | Feb 23, 2009 |
I've been having trouble updating my profile information. Every time I add something in and hit "save", it just resets the page without saving anything. Please help!
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| Please submit a support request | Feb 26, 2009 |
Dear ryokoyuy,
Could you please submit a support request and specify the information you are trying to edit in your profile?
Thanks in advance.
Regards,
Lucia
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Ray Ables 
United States
Local time: 17:47
English to Spanish
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| Profile completeness | Mar 3, 2009 |
Hi. I'm a new user, and my profile shows 87% completeness, required 9/10, encouraged 4/5, even though I've completed all the required parts. There is a red x next to Professional History, and the only section I haven't completed is the WWA(encouraged) since I am new to PROZ and haven't worked for anyone here yet. Is that normal?
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Ray Ables
United States
Local time: 17:47
English to Spanish
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shows 93%, 10/10, 4/5
gracias
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| Profile completeness issue fixed | Mar 4, 2009 |
Hello Ray,
As you have already noticed, the issue you describe in your Profile completeness post from has been fixed.
Thanks for confirming!
Bests,
Lucia
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| Stubborn red X | Mar 7, 2009 |
Hi all.
Curiously, a red X keeps appearing next to my "Your profile:" tag in the site's header.
I checked the profile updater and it shows 100% + 10/10 + 5/5.
Am I missing something or it is just a little bug?
Anyway, thanks for the new updater!
D.
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| Map location field in Profile Updater not working properly | Mar 9, 2009 |
Hi Darío,
Thanks for reporting this. Apparently, maps in profiles are not working properly.
Now, they have been disabled until the problem is fixed. And this is why some profiles may show as incomplete.
Hope this explains.
I appreciate your patience.
Regards,
Lucia
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