Atención de fallas / Atención de las fallas

English translation: troubleshooting

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Spanish term or phrase:Atención de fallas / Atención de las fallas
English translation:troubleshooting
Entered by: Susanne Lomander

14:54 Jan 10, 2007
Spanish to English translations [PRO]
Tech/Engineering - Telecom(munications)
Spanish term or phrase: Atención de fallas / Atención de las fallas
Context: a service & maintenance contract for a phone system.

"XXXX atenderá las fallas tan pronto sean reportadas, y la atención de dichas fallas se sujetará a las reglas señaladas en el anexo."

I need both the headings above and a suggestion for "atenderá las fallas"...

Would it be "troubleshooting" or "fault tracing", or more likely, a more obvious term which currently escapes me...?

Thanks!
Susanne Lomander
Sweden
Local time: 17:19
troubleshooting
Explanation:
estás en lo correcto
troubleshooting = localización, diagnóstico, solución/atención de fallas

ejemplos:
We will troubleshoot all hardware problems and try to identify the major component that has failed (computer, printer, monitor, etc. ...

ENERGY STAR items will save you money over the product’s useful life. ... Home Energy Checkup allows handymen (or women) to troubleshoot their homes' energy ...
www.ase.org/content/article/detail/965
www.tamug.edu/computing/helpdesk/support policies.htm

en tu caso: 'will troubleshoot', o 'to troubleshoot'

suerte
Selected response from:

mslang
United States
Grading comment
Sorry about the delay - all the answers were good but this is what I went with. Thanks, all!
4 KudoZ points were awarded for this answer



Summary of answers provided
5 +1troubleshooting
mslang
5Fault finding
Neozelatino
5fault
Carlos Martinez
3 +1Fault tracing / XXX will assist/will consider all faults/failures
Margarita Ezquerra (Smart Translators, S.L.)
4track faults/trace faults
Armando Diaz


  

Answers


5 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +1
Fault tracing / XXX will assist/will consider all faults/failures


Explanation:
Suerte

Margarita Ezquerra (Smart Translators, S.L.)
Spain
Local time: 17:19
Native speaker of: Spanish
PRO pts in category: 118

Peer comments on this answer (and responses from the answerer)
agree  Mariesa Bassani
3 mins
  -> Gracias Mariesa
Login to enter a peer comment (or grade)

6 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
track faults/trace faults


Explanation:
Si, yo prefiero tracking faults!

Armando Diaz
Local time: 10:19
Works in field
Native speaker of: Native in EnglishEnglish, Native in SpanishSpanish
PRO pts in category: 4
Login to enter a peer comment (or grade)

21 mins   confidence: Answerer confidence 5/5 peer agreement (net): +1
troubleshooting


Explanation:
estás en lo correcto
troubleshooting = localización, diagnóstico, solución/atención de fallas

ejemplos:
We will troubleshoot all hardware problems and try to identify the major component that has failed (computer, printer, monitor, etc. ...

ENERGY STAR items will save you money over the product’s useful life. ... Home Energy Checkup allows handymen (or women) to troubleshoot their homes' energy ...
www.ase.org/content/article/detail/965
www.tamug.edu/computing/helpdesk/support policies.htm

en tu caso: 'will troubleshoot', o 'to troubleshoot'

suerte

mslang
United States
Specializes in field
Native speaker of: Spanish
PRO pts in category: 8
Grading comment
Sorry about the delay - all the answers were good but this is what I went with. Thanks, all!

Peer comments on this answer (and responses from the answerer)
agree  patricia scott
1 hr
  -> gracias Patricia :-)
Login to enter a peer comment (or grade)

29 mins   confidence: Answerer confidence 5/5
Fault finding


Explanation:
That's what we used when I worked in Telecoms

Neozelatino
Local time: 11:19
Specializes in field
Native speaker of: Native in EnglishEnglish
Login to enter a peer comment (or grade)

26 days   confidence: Answerer confidence 5/5
falla
fault


Explanation:
When used in traditional phone systems' context (PSTN: public switched telephone network) the term "falla" translates as "fault" and this is widely accepted.

Example sentence(s):
  • XXX will address the faults as soon as they are reported.
  • Work on the reported faults will be subjected to the rules stated in the Annex.

    Reference: http://www.bbc.co.uk/dna/h2g2/A1148032
    Reference: http://www.wppltd.demon.co.uk/WPP/Wiring/UK_telephone/uk_tel...
Carlos Martinez
Local time: 13:19
Specializes in field
Native speaker of: Native in SpanishSpanish
Login to enter a peer comment (or grade)



Login or register (free and only takes a few minutes) to participate in this question.

You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.

KudoZ™ translation help

The KudoZ network provides a framework for translators and others to assist each other with translations or explanations of terms and short phrases.


See also:
Term search
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search