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8 linee R.A.

English translation: PBX phone system

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Italian term or phrase:R.A. (Ricerca Automatica)
English translation:PBX phone system
Entered by: Catherine Bolton

17:23 Jun 1, 2007
Italian to English translations [PRO]
Law/Patents - Patents / general abbreviation
Italian term or phrase: 8 linee R.A.
What does R.A. stand for? This is part of a seal of the Italian patent office, office address, tel. number then (8 linee telefoniche R.A.) What does it mean? Risposta assicurata, answering service????
potra
United States
Local time: 10:59
8-line PBX phone system
Explanation:
I just did a little searching, and it seems that the Italian R.A. = PBX in English.

The site listed below offers an explanation:
PBX Definition: Premise-based definition of PBX
The term PBX stands for Private Branch eXchange. A PBX, sometimes known as a phone switch or phone switching device, is a device that connects office telephones in a business with the public telephone network. The initial central functions of a PBX were to route incoming calls to the appropriate extension in an office, and to share phone lines between extensions. Over time, many functions have been added, such as automated greetings for callers using recorded messages, dialing menus, connections to voicemail, automatic call distribution (ACD), teleconferencing, and more.

Today, PBX systems are expected to handle a wide variety of duties beyond simple connection to the public phone system. The range of features offered by a PBX varies, usually in proportion with the price of the equipment. Some of the main functions:


Present a single business number that gives access to all company employees and departments
Answer calls with a custom business greeting
Offer a menu of options for directing the call, such as connecting to a specific extension or to a department
Provide a directory of employee extensions accessible by inputting digits corresponding to employee first or last names
Evenly distribute calls to a department among available employees through Automatic Call Distribution (ACD)
Place callers on hold when they are waiting for an available department employee
Play music or custom messages whenever callers are waiting on hold
Take voice messages for any employee extension, for a department, or for the company in general
Allow transfer of calls between extensions
Conference multiple incoming calls with employee extensions
Provide detailed call records and real-time system management

HTH
Catherine
Selected response from:

Catherine Bolton
Local time: 16:59
Grading comment
Thank you so much. Very helpful, I figured that RA stands for ACD (auomatic call distribution) but PBX is even better.
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +28-line PBX phone system
Catherine Bolton
3 +2Ricerca Automatica
Russell Jones


  

Answers


43 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +2
Ricerca Automatica


Explanation:
according to this IT > ES question:
http://www.proz.com/kudoz/185997

Russell Jones
United Kingdom
Local time: 15:59
Native speaker of: English

Peer comments on this answer (and responses from the answerer)
agree  Catherine Bolton: Absolutely.
55 mins
agree  Dana_C: right
1 hr
Login to enter a peer comment (or grade)

1 hr   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +2
8-line PBX phone system


Explanation:
I just did a little searching, and it seems that the Italian R.A. = PBX in English.

The site listed below offers an explanation:
PBX Definition: Premise-based definition of PBX
The term PBX stands for Private Branch eXchange. A PBX, sometimes known as a phone switch or phone switching device, is a device that connects office telephones in a business with the public telephone network. The initial central functions of a PBX were to route incoming calls to the appropriate extension in an office, and to share phone lines between extensions. Over time, many functions have been added, such as automated greetings for callers using recorded messages, dialing menus, connections to voicemail, automatic call distribution (ACD), teleconferencing, and more.

Today, PBX systems are expected to handle a wide variety of duties beyond simple connection to the public phone system. The range of features offered by a PBX varies, usually in proportion with the price of the equipment. Some of the main functions:


Present a single business number that gives access to all company employees and departments
Answer calls with a custom business greeting
Offer a menu of options for directing the call, such as connecting to a specific extension or to a department
Provide a directory of employee extensions accessible by inputting digits corresponding to employee first or last names
Evenly distribute calls to a department among available employees through Automatic Call Distribution (ACD)
Place callers on hold when they are waiting for an available department employee
Play music or custom messages whenever callers are waiting on hold
Take voice messages for any employee extension, for a department, or for the company in general
Allow transfer of calls between extensions
Conference multiple incoming calls with employee extensions
Provide detailed call records and real-time system management

HTH
Catherine


    Reference: http://www.virtualpbx.com/support/tutorials/standard-pbx/sta...
Catherine Bolton
Local time: 16:59
Native speaker of: English
PRO pts in category: 4
Grading comment
Thank you so much. Very helpful, I figured that RA stands for ACD (auomatic call distribution) but PBX is even better.

Peer comments on this answer (and responses from the answerer)
agree  Shera Lyn Parpia
57 mins
agree  Russell Jones: Well Found Catherine; must remember that.
2 hrs
Login to enter a peer comment (or grade)



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