GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW) | ||||||
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12:07 Dec 4, 2006 |
German to English translations [PRO] Social Sciences - Psychology / Konfliktmanagement | |||||||
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| Selected response from: Nicole Schnell United States Local time: 08:20 | ||||||
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Summary of answers provided | ||||
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3 +6 | door opener |
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4 +2 | icebreaker |
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door opener Explanation: "Door Openers. Per Bolton, a door opener is “a noncoercive invitation to talk.” Sometimes it’s as simple as “What’s on your mind?” or “You don’t seem yourself lately.” According to Bolton, door openers have four parts, though not each part is present in every door opener: Description of the other person’s body language An invitation to talk or to continue talking Silence; that is, give the person a chance to respond. Attending. (All the skills I talked about here.) Keep these guidelines in mind when “opening the door on a conversation”: Do not use roadblocks when you should be using a door opener. More on roadblocks later. For now, know that roadblocks are comments that actually dissuade a person from talking instead of encouraging them to talk. If the person doesn’t want to talk, don’t force the issue. Only use door openers when you have time to commit to the conversation. Giving the person an opportunity to talk and then cutting them short will make it that much difficult for them to open up later." Reference: http://66.102.7.104/search?q=cache:_VObKWqWhZ8J:www.rickceci... |
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