Entlastung der Fachverwaltungen

English translation: relieving pressure on administrative personnel

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
German term or phrase:Entlastung der Fachverwaltungen
English translation:relieving pressure on administrative personnel
Entered by: GeorginaW (X)

09:42 Sep 8, 2008
German to English translations [PRO]
Bus/Financial - Government / Politics
German term or phrase: Entlastung der Fachverwaltungen
This is from a company explaining the services it can provide for the public sector. I can't get to grips with this phrase at all.

"Erreichbarkeit und Service werden in allen Lebensbereichen zunehmend als selbstverständlich angesehen. Auch an die öffentliche Verwaltung stellt der Bürger heute zunehmend die Erwartung einer schnellen, verlässlichen, service- und ergebnisorientierte Beantwortung von Anfragen. Mit dem Projekt der einheitlichen Behördenrufnummer 115 beschreitet Deutschland hierzu einen neuen Weg zu mehr Bürgernähe. Die Orientierung an den Bedürfnissen der Bürger und Unternehmen, **die Entlastung der Fachverwaltungen**, aber auch der Bedarf an nachhaltiger Haushaltskonsolidierung zwingen öffentliche Verwaltungen und Behörden dazu, über neuartige Servicelösungen und wirtschaftliche Prozessoptimierungen nachzudenken. Die Einbindung eines externen Dienstleisters wie XXX kann auch angesichts von demografischem Wandel und Fachkräftemangel hierfür oftmals die effizienteste Lösung sein. "
Rachel Ward
United Kingdom
Local time: 03:23
relieving pressure on
Explanation:
transferring more routine tasks from main specialist departments of an administration
Selected response from:

GeorginaW (X)
Germany
Local time: 04:23
Grading comment
Combined this answer with Donal's but he got the points last time!
4 KudoZ points were awarded for this answer



Summary of answers provided
3 +3relieve core policy functions
Donal Murphy-Bokern
3 +2reduce/reduction (of) the workload of specialized government (administrative) offices/bureaus
Kaiya J. Diannen
3 +1relieving pressure on
GeorginaW (X)
4disburdening the specialized administrative authorities (or administration authorities)
Ellen Kraus


  

Answers


12 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +3
relieve core policy functions


Explanation:
This seems to be about the move to out-source or in-source so called delivery functions. What remains in-house is sometimes referred to as the core policy function or something similar. They are the experts indeciding what needs to be delivered. There are various references to this and variations of it in Whitehall documents. The link below is to the OECD


    Reference: http://www.oecd.org/document/14/0,3343,en_39406396_39407430_...
Donal Murphy-Bokern
Germany
Local time: 04:23
Specializes in field
Native speaker of: English
PRO pts in category: 22

Peer comments on this answer (and responses from the answerer)
agree  TonyTK: Yes, this sounds good.
1 hr

agree  Inge Meinzer
3 hrs

agree  Kieran McCann
1 day 4 hrs
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33 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +1
relieving pressure on


Explanation:
transferring more routine tasks from main specialist departments of an administration

GeorginaW (X)
Germany
Local time: 04:23
Specializes in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 12
Grading comment
Combined this answer with Donal's but he got the points last time!

Peer comments on this answer (and responses from the answerer)
agree  Veronika McLaren: ...on administrative staff by reducing their workload.
8 hrs
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41 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +2
reduce/reduction (of) the workload of specialized government (administrative) offices/bureaus


Explanation:
I'm not saying you have to use this translation for Fachverwaltungen (is there an accepted translation?), but I believe this is simply referring to reducing the workload on whatever governmental agencies, offices, departments, bureaus (that's a favorite in the US) etc. are involved, it sounds like through outsourcing, which is becoming very common.

See:
http://www.csc.com/solutions/outsourcing/casestudies/5187.sh...
"This increased administrative workload has left consular workers less time for their primary function – adjudicating visas... Seeking to address CA's challenges — at no cost to the U.S. government — the State Department began investigating call center technology and best practices. One outcome of these investigations was the award to CSC of two contracts to manage user-pay call centers in the Western Hemisphere, Europe and Africa. "

http://www.washingtontechnology.com/print/16_23/17920-1.html
"“There’s big potential in human resources, finance [and] call centers,” Healy said. As examples, he said, the postal service in the United Kingdom, now known as Consignia, is looking into human resource outsourcing, while the German state of Hessen is evaluating outsourcing its finance operations. "

http://www.acs.org.au/president/1997/outsrc/paper.htm
"The primary aim of this paper * is to provide advice to members concerning the contracting out of IT services. ... This has become important particularly, but not exclusively, because of the current high level of interest in the government outsourcing of IT by federal and state government agencies in Australia. ... Many organisations find that they bear high fixed costs to cover an unbalanced workload. Maintaining the level of equipment and human resources required to cover workload peaks can leave an organisation with unfertilised resources for a significant proportion of the time. Outsourcing the workload peaks can bring considerable savings."

Kaiya J. Diannen
Australia
Works in field
Native speaker of: English

Peer comments on this answer (and responses from the answerer)
agree  TonyTK: Not as snappy as Donal's but certainly does the job as well.
1 hr

agree  Kieran McCann
1 day 3 hrs
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2 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
disburdening the specialized administrative authorities (or administration authorities)


Explanation:

just one more suggestion

Ellen Kraus
Austria
Local time: 04:23
Specializes in field
Native speaker of: Native in GermanGerman
PRO pts in category: 15
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