maintenance delivery

Hungarian translation: szervizszolgáltatás / karbantartási szolgáltatás

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:maintenance delivery
Hungarian translation:szervizszolgáltatás / karbantartási szolgáltatás
Entered by: Krisztina Kotai

22:41 Feb 17, 2010
English to Hungarian translations [PRO]
Business/Commerce (general)
English term or phrase: maintenance delivery
The business has been focusing on the impact of materials management on maintenance delivery. A termék alapanyag (alumínium), ezért a maintenance itt nem karbantartást jelent.
Krisztina Kotai
Hungary
Local time: 16:26
szervizszolgáltatás / karbantartási szolgáltatás
Explanation:
Attól, hogy a termék egy alapanyag (alumínium) az nem az jelenti, hogy nincs szükség szervizre/karbantartásra. A materials managenement pont ideillik, mert a cég logisztikai része: pl. selejt áruk cseréje rendelése, leszállítása.

http://en.wikipedia.org/wiki/Materials_management

"Materials management
From Wikipedia, the free encyclopedia
Jump to: navigation, search

Materials management is the branch of logistics that deals with the tangible components of a supply chain. Specifically, this covers the acquisition of spare parts and replacements, quality control of purchasing and ordering such parts, and the standards involved in ordering, shipping, and warehousing the said parts."

http://www.waterstonegroup.com/Media/MediaManager/Maintenanc...

"From our experience working with technology company executives, the maintenance business does not
always garner the requisite attention or priority in decision making and resource allocation. On the revenue
side, attachment and renewal rates are not managed to best-in-class benchmarks. On the cost side, with
relatively high margins, maintenance delivery is not necessarily an obvious target for efficiency initiatives,
especially if they require upfront capital investment. At the same time, customer and competitive trends
exert increasing pressure on the traditional maintenance business. Facing their own cost reduction directives
and on-demand consumption models (SaaS), customers increasingly view provider-delivered maintenance as
an avoidable tax that can be minimized. Fast growing, 3rd party vendors, such as Rimini Street, netCustomer
or Versytec are stepping in and promising savings of up to 50% on maintenance of popular application
packages from Oracle or SAP. 2
To stay ahead of this perfect storm, we suggest technology providers focus attention and resources on
automating maintenance delivery, also referred to as Remote Product Services (RPS), to drive cost
efficiencies and support long-term relationships with customers. Remote Product Services includes a variety
of capabilities that enable service delivery efficiencies and preventive maintenance while eliminating manual
tasks and truck rolls. They also provide the foundation for analytics-based smart services (e.g., predictive
diagnostics, pay-per-use models, etc.). In a recent global survey of service professionals at 170 technology
enterprises, Aberdeen Research found that reducing service-related cost is a priority for half of all firms with
the primary focus on improving diagnosis for better first-time fix rates, reducing unplanned service visits and
the number of total dispatches. While over 60% of responding firms had some form of remote product
service deployed, they covered less than a third of their assets. To achieve the desired cost savings, the
survey respondents plan to expand RPS capabilities to double the percentage of covered assets to 60%."
Selected response from:

Katalin Szilárd
Hungary
Local time: 16:26
Grading comment
Köszönöm a választ! Az egyetértések száma alapján döntöttem.
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +3szervizszolgáltatás / karbantartási szolgáltatás
Katalin Szilárd
3 +2karbantartás elvégzése
Péter Tófalvi


Discussion entries: 3





  

Answers


38 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +3
szervizszolgáltatás / karbantartási szolgáltatás


Explanation:
Attól, hogy a termék egy alapanyag (alumínium) az nem az jelenti, hogy nincs szükség szervizre/karbantartásra. A materials managenement pont ideillik, mert a cég logisztikai része: pl. selejt áruk cseréje rendelése, leszállítása.

http://en.wikipedia.org/wiki/Materials_management

"Materials management
From Wikipedia, the free encyclopedia
Jump to: navigation, search

Materials management is the branch of logistics that deals with the tangible components of a supply chain. Specifically, this covers the acquisition of spare parts and replacements, quality control of purchasing and ordering such parts, and the standards involved in ordering, shipping, and warehousing the said parts."

http://www.waterstonegroup.com/Media/MediaManager/Maintenanc...

"From our experience working with technology company executives, the maintenance business does not
always garner the requisite attention or priority in decision making and resource allocation. On the revenue
side, attachment and renewal rates are not managed to best-in-class benchmarks. On the cost side, with
relatively high margins, maintenance delivery is not necessarily an obvious target for efficiency initiatives,
especially if they require upfront capital investment. At the same time, customer and competitive trends
exert increasing pressure on the traditional maintenance business. Facing their own cost reduction directives
and on-demand consumption models (SaaS), customers increasingly view provider-delivered maintenance as
an avoidable tax that can be minimized. Fast growing, 3rd party vendors, such as Rimini Street, netCustomer
or Versytec are stepping in and promising savings of up to 50% on maintenance of popular application
packages from Oracle or SAP. 2
To stay ahead of this perfect storm, we suggest technology providers focus attention and resources on
automating maintenance delivery, also referred to as Remote Product Services (RPS), to drive cost
efficiencies and support long-term relationships with customers. Remote Product Services includes a variety
of capabilities that enable service delivery efficiencies and preventive maintenance while eliminating manual
tasks and truck rolls. They also provide the foundation for analytics-based smart services (e.g., predictive
diagnostics, pay-per-use models, etc.). In a recent global survey of service professionals at 170 technology
enterprises, Aberdeen Research found that reducing service-related cost is a priority for half of all firms with
the primary focus on improving diagnosis for better first-time fix rates, reducing unplanned service visits and
the number of total dispatches. While over 60% of responding firms had some form of remote product
service deployed, they covered less than a third of their assets. To achieve the desired cost savings, the
survey respondents plan to expand RPS capabilities to double the percentage of covered assets to 60%."

Katalin Szilárd
Hungary
Local time: 16:26
Specializes in field
Native speaker of: Native in HungarianHungarian
PRO pts in category: 161
Grading comment
Köszönöm a választ! Az egyetértések száma alapján döntöttem.

Peer comments on this answer (and responses from the answerer)
agree  Erzsébet Czopyk: megint tanultam valamit tőled...
10 hrs
  -> Köszönöm! :)

agree  hollowman2
1 day 9 hrs
  -> Köszönöm!

agree  Tradeuro Language Services
2 days 15 hrs
  -> Köszönöm!

neutral  Péter Tófalvi: Én sajnos nem. :-) Ez nem szolgáltatás, hanem karbantartási költségek elszámolása.
4 days
Login to enter a peer comment (or grade)

1 hr   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +2
karbantartás elvégzése


Explanation:
A delivery itt a teljesítést jelenti.

Péter Tófalvi
Hungary
Local time: 16:26
Works in field
Native speaker of: Native in HungarianHungarian, Native in RomanianRomanian
PRO pts in category: 44

Peer comments on this answer (and responses from the answerer)
agree  mytranslator
7 hrs

agree  Ildiko Santana
1 day 15 hrs
Login to enter a peer comment (or grade)



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