i meni to sve ide na potrošačke organizacije (udruge, kako Vam dogovara),a evo zašto :)
We help to Implement the solution within the customers organization by involving key personnel in the definition phase . Customers personnel should feel that the solution is easy to use and intuitive to work with. This avoids almost 90% of the resistance of change within the customers organization.
http://bgtsllc.com/pages/OurCoreValues/DVP% is determined for each customer by listening to the stakeholders in the Customers Organization in a structured “Voice of the Customer” process.
http://www.gecitizenship.com/focus-areas/people/helping-our-...Jake potrošačke organizacije, svjesne prava pojedinaca i koje su u stanju iskoristiti ih u praksi, također imaju važnu ulogu, osobito u novim državama članicama Unije.
http://www.delhrv.ec.europa.eu/?lang=hr&content=970http://www.bas.gov.ba/pdf/publikacije/Vas glas je bitan.pdfal bilo bi lijepo kad bismo dobili nekakvu potvrdu, ne? :))