Escalation Contact Audit Trail

Portuguese translation: trilha de auditoria para encaminhamento de contactos

09:05 May 7, 2008
English to Portuguese translations [PRO]
Tech/Engineering - Computers: Software
English term or phrase: Escalation Contact Audit Trail
Can anyone translate this expression for me, please? I've no further context (just isolated sentences).
Smartidiom
Portugal
Local time: 07:52
Portuguese translation:trilha de auditoria para encaminhamento de contactos
Explanation:
Uma tentativa. É pena não haver mais contexto...

Centro de ContactoEscalation Plan – Plano de acumulação ... Um método de encaminhamento de chamadas que dá prioridade aos operadores “parados” há mais tempo. ...
www.centrodecontacto.com/index.php?headline=26&visual=9 - 54k - Em cache - Páginas semelhantes

:: Portugal Telecom :: Mercado NacionalPermite desde o encaminhamento automático dos contactos até ao atendimento self-service; - Workflow Management - CTI (Computer Telephony Integration), ...
www.telecom.pt/.../PTSite/PT/Canais/SobreaPT/Quem Somos/emp... - 65k - Em cache - Páginas semelhantes
Selected response from:

Cristina Pereira
Local time: 07:52
Grading comment
Thanks!
4 KudoZ points were awarded for this answer



Summary of answers provided
4Trilha de auditoria com escalonamento/aumento do contato.
Marcos Antonio
3trilha de auditoria para encaminhamento de contactos
Cristina Pereira


  

Answers


1 hr   confidence: Answerer confidence 4/5Answerer confidence 4/5
escalation contact audit trail
Trilha de auditoria com escalonamento/aumento do contato.


Explanation:
Sug.

Diria assim.

- audit trail - trilha de auditoria - A time-stamped record of all the changes that users make to a record. An audit trail also contains the name and identification of the user who made the change, and typically includes the reason for the change.

Marcos Antonio
Local time: 03:52
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 169
Notes to answerer
Asker: Obrigada, Marcos!

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2 hrs   confidence: Answerer confidence 3/5Answerer confidence 3/5
escalation contact audit trail
trilha de auditoria para encaminhamento de contactos


Explanation:
Uma tentativa. É pena não haver mais contexto...

Centro de ContactoEscalation Plan – Plano de acumulação ... Um método de encaminhamento de chamadas que dá prioridade aos operadores “parados” há mais tempo. ...
www.centrodecontacto.com/index.php?headline=26&visual=9 - 54k - Em cache - Páginas semelhantes

:: Portugal Telecom :: Mercado NacionalPermite desde o encaminhamento automático dos contactos até ao atendimento self-service; - Workflow Management - CTI (Computer Telephony Integration), ...
www.telecom.pt/.../PTSite/PT/Canais/SobreaPT/Quem Somos/emp... - 65k - Em cache - Páginas semelhantes


Cristina Pereira
Local time: 07:52
Specializes in field
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 28
Grading comment
Thanks!
Notes to answerer
Asker: Obrigada, Cristina!

Login to enter a peer comment (or grade)



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