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I can't create a new project or add files to an old one.
Thread poster: Louise TAYLOR
Louise TAYLOR France Local time: 10:18 French to English
Apr 16, 2019
Good evening, I am using SDL Trados Studio 2019
A client has sent me some new files 2 PDFs and 2 word documents. I have tried several times to create a new project and also to add these files to an old project for the same client.
In both cases I continue as normal but when the program starts the batch tasks to convert the files, it gets to about 25% and then shuts down altogether.
On the times I have tried to create a new project the project folder... See more
Good evening, I am using SDL Trados Studio 2019
A client has sent me some new files 2 PDFs and 2 word documents. I have tried several times to create a new project and also to add these files to an old project for the same client.
In both cases I continue as normal but when the program starts the batch tasks to convert the files, it gets to about 25% and then shuts down altogether.
On the times I have tried to create a new project the project folder is created with the source language files, and one SDLXLIFF file for the first document, but nothing else. I can't see the project in my list of projects but can search with the browser. If I try again I have to create a new project name.
When I have tried to add files to another project for that client then the same happens in the source language file for that project. I can't see them in Trados but they are in my files.
I thought it had worked by adding a single file to an existing project but that closed the program down as well and when I reopen it the file is not in the project's file listings, even though it appears in the file when I search the browser.
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