Package cannot be opened. It contains languages that are not configured for this installation. Thread poster: Salvador Scofano and Gry Midttun
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I am receiving the following message when I try to open a project in Studio 2011: "The package XXXXX cannot be opened as it contains languages that are not configured for this installation" In a previous post it was mentioned that the solution would be to reinstall the whole program. Since this is very time-consuming and probably involves re-licensing, can anybody please tell me if there is another solution for this? | | |
Check the target language | Dec 29, 2015 |
If this happens while opening one of the project files, check the target language and, if necessary, change it to the language you are goint to translate into. | | |
More information | Dec 29, 2015 |
Hi Alex, The problem is that one of the languages that is going to be used for the translation was not inserted in the installation process. For instance, German language support was not installed. I have not found a setting for adding support for a language that was not chosen in the installation process. Do I have to re-install the whole program to add the support for this additional language? | | |
SDL_Steve United Kingdom Local time: 17:06 English to Arabic Package cannot be opened. | Dec 29, 2015 |
Hi All, Freelance license versions are limited to FIVE languages only. If you have taken on a project with in this instance a 6th language- you will not be able to work with this package. The ONLY solution is to deactivate and de-install your software and then reinstall including the five languages you need. Do you really translate more than five languages? or was this simply an error (forgot to include) the specific languages during initial install?<... See more Hi All, Freelance license versions are limited to FIVE languages only. If you have taken on a project with in this instance a 6th language- you will not be able to work with this package. The ONLY solution is to deactivate and de-install your software and then reinstall including the five languages you need. Do you really translate more than five languages? or was this simply an error (forgot to include) the specific languages during initial install? Kr Steve ▲ Collapse | |
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More information | Dec 29, 2015 |
Hi Steve and all, Thanks. I have chosen 4 languages in the installation process. If I need a 5th language, what should I do? | | |
SDL_Steve United Kingdom Local time: 17:06 English to Arabic More information | Dec 29, 2015 |
you must add FIVE languages at installation- you cannot add or remove languages after the installation is complete without a full re-install. Kr SDL_Steve | | |
Emma Goldsmith Spain Local time: 18:06 Member (2004) Spanish to English Two solutions | Dec 29, 2015 |
There are two solutions: 1. Ask your project manager to prepare a package for your languages only. 2. Instead of reinstalling, simply repair Studio by going to Windows Control Panel and clicking Repair. Next time you open Studio, you'll be asked to set your 5 languages again. Don't forget that you can choose 5 general languages, and all variants will be included (e.g., US and UK variants for English). | | |
Good news, Emma | Dec 29, 2015 |
Hi Emma, Good news. By doing a repair install, I will probably save a lot of work. Thanks! | |
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Repair did not help | Apr 2, 2020 |
Hi, I have the same problem, about 5 years later. I understand I cannot choose more than 5 languages, no problem there. I tried the Repair, a function I was not aware of, and everything went smoothly. But when I opened SDL again, it did not prompt me to choose my 5 languages again. Has this worked for everyone else? What might I have done wrong? Thanks in advance! Aino | | |
Natalie Poland Local time: 18:06 Member (2002) English to Russian + ... Moderator of this forum SITE LOCALIZER You can still get your files | Apr 2, 2020 |
Rename the package file from [filename].sdlppx to [filename].zip, and you will be able to open the package like a common ZIP file/ You will be able to see what is inside and probably use the files for your language pair or otherwise ask the PM to re-send you the package. | | |