computer problems (crashing)
Thread poster: Lia Fail (X)
Lia Fail (X)
Lia Fail (X)  Identity Verified
Spain
Local time: 02:46
Spanish to English
+ ...
Jul 28, 2007

My computer is beginning to behave oddly.

For a few days now I have had to constantly reset date on my computer, as it reverts to 2001 every time I switch it off.

Today it suddenly closed down a couple of times. The last time it did this it lost ALL my favourites.

What could be wrong with it? (Note that I was playing a CD using iTunes (first time I have used ITunes for this purpose, but Real Player) told me it couldn't "support" the CD) when it happened.<
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My computer is beginning to behave oddly.

For a few days now I have had to constantly reset date on my computer, as it reverts to 2001 every time I switch it off.

Today it suddenly closed down a couple of times. The last time it did this it lost ALL my favourites.

What could be wrong with it? (Note that I was playing a CD using iTunes (first time I have used ITunes for this purpose, but Real Player) told me it couldn't "support" the CD) when it happened.

I tried a couple of times to play a CD and to transfer data using a CD so I could work on another computer, and each the the CD was VERY hot to touch.

And where can I find my favourites?
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Elena Aleksandrova
Elena Aleksandrova  Identity Verified
Bulgaria
Local time: 03:46
Member (2009)
English to Bulgarian
+ ...
virus Jul 28, 2007

Probably you got a virus.

About the Cd-R (or CD-RW) - maybe you overheated it... you know that the electronics can work only to certain temperature. It is better to contact a specialist.


 
Andrzej Mierzejewski
Andrzej Mierzejewski  Identity Verified
Poland
Local time: 02:46
Polish to English
+ ...
Clock battery? Jul 28, 2007

Beside a virus or overheating problems, the internal clock battery (look for it on the motherboard) can be dead.

 
Steven Capsuto
Steven Capsuto  Identity Verified
United States
Local time: 20:46
Member (2004)
Spanish to English
+ ...
Dead battery Jul 28, 2007

Andrzej Mierzejewski wrote:

Beside a virus or overheating problems, the internal clock battery (look for it on the motherboard) can be dead.


That's probably what it is. A dead internal clock battery will cause the clock to "zero out" every time you shut off the computer.


 
Gerard de Noord
Gerard de Noord  Identity Verified
France
Local time: 02:46
Member (2003)
English to Dutch
+ ...
It's the battery or, even worse, the motherboard Jul 28, 2007

Andrzej Mierzejewski wrote:

Beside a virus or overheating problems, the internal clock battery (look for it on the motherboard) can be dead.


Andrzej has a good point. Remove the power cable from your computer and open it. Touch a metal part on the outside of your computer to get rid of bad vibrations and remove the little pill-shaped battery with great care. Polish it and and remove any dust and rust from the battery socket with great care too. Place the battery back, close the computer, connect the power cable, reboot the computer and set the clock. Then reboot again. If all is normal now, consider buying a new battery and wait for the next failure. If the date is still off, reset the time and make a backup of all things valuable to you. Leave the computer running untill you've bought a new battery.

If the new battery doesn't change things, your motherboard might be dying. Are you sure you've made all the necessary backups?

Regards,
Gerard


 
José Henrique Lamensdorf
José Henrique Lamensdorf  Identity Verified
Brazil
Local time: 21:46
English to Portuguese
+ ...
In memoriam
Battery replacement Jul 29, 2007

Gerard de Noord wrote:
... and remove the little pill-shaped battery with great care. Polish it and and remove any dust and rust from the battery socket with great care too. Place the battery back, close the computer, connect the power cable, reboot the computer and set the clock. Then reboot again. If all is normal now, consider buying a new battery and wait for the next failure.


Quite frankly, a new battery made in Japan or vicinities, even here in Brazil, is so cheap that I wouldn't think twice before replacing it, if the one I have is suspicious. There are some environmental concerns about disposing the old one, but it won't be difficult to find an adequate destination anywere nowadays.

To clean the contacts, if necessary, I think that scraping with a screwdriver by an untrained person can do more harm than good. There are some contact-cleaning spray cans that will do a good job at no risk.

As the problem seems to be recent, it's unlikely that the battery has leaked already. If it has, that spray might do a good cleaning job (after battery removal) or not. If it doesn't, a computer technician might do it better.


 
Lia Fail (X)
Lia Fail (X)  Identity Verified
Spain
Local time: 02:46
Spanish to English
+ ...
TOPIC STARTER
thanks all:-) Jul 29, 2007

Thanks all, I am armed with info for the techie when he comes ...


Gerard I had to laugh though, there is NO way I'm going to open up my computer.

Thanks for the warning too, I will do backups now:-)


 
José Henrique Lamensdorf
José Henrique Lamensdorf  Identity Verified
Brazil
Local time: 21:46
English to Portuguese
+ ...
In memoriam
Ready for surprises? Jul 29, 2007

Lia Fail wrote:
Gerard I had to laugh though, there is NO way I'm going to open up my computer.


Keep us posted on what you find after the tech opens it up. Maybe a dead cockroach with Microsoft logos on the wings.

This made me recall... I was about 16, already knew something about auto mechanics, when a friend's elder sister had trouble with her VW (the old Beetle, of course). So I opened the hood (is it also hood at the rear?) to check the motor. It was a shocking sight for her:
"Gee! I've been driving this car for three years, and never imagined there was such a grimy, yucky, compartment inside!"


 
Lia Fail (X)
Lia Fail (X)  Identity Verified
Spain
Local time: 02:46
Spanish to English
+ ...
TOPIC STARTER
precisely..... Jul 29, 2007

José Henrique Lamensdorf wrote:

Lia Fail wrote:
Gerard I had to laugh though, there is NO way I'm going to open up my computer.


Keep us posted on what you find after the tech opens it up. Maybe a dead cockroach with Microsoft logos on the wings.

This made me recall... I was about 16, already knew something about auto mechanics, when a friend's elder sister had trouble with her VW (the old Beetle, of course). So I opened the hood (is it also hood at the rear?) to check the motor. It was a shocking sight for her:
"Gee! I've been driving this car for three years, and never imagined there was such a grimy, yucky, compartment inside!"



Even as I answered Gerarrd I was asking myself ...hasn't he heard about (some) wormen and "engines" ......!!!!!

"Open it" ? No way! It's really irrational, becuase I have in fact added oil and water etc to my car (and have never burned the engine down) ... BUT, as far as possible I avoid it ...and just pay someone:-)


 


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computer problems (crashing)






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