Hotmail addresses Thread poster: Jennifer Forbes
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I find that email messages I send to my sister in America and my sister-in-law in France are often (but not always) not received. Both of them have hotmail addresses.
This doesn't happen with my clients, none of whom have hotmail addresses.
Can anyone explain why/how this happens and where my unreceived messages go?
Is there anything I can do to ensure that my emails to these hotmail addresses are safely received?
Thanks in advance,
Jenny
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Nicole Schnell 
United States
Local time: 07:00
English to German
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In memoriam | Yes, it happens quite often. | Aug 3, 2011 |
The same goes for Google mail, freenet and other freebies. The reason is that the majority of all spam is sent via such addresses, and cable providers and phone companies will filter them out, especially if the emails contain attachments or particular key words. Broadband subscribers usually buy virus protection with their contracts, and the cable / phone company will filter your emails as a part of their service.
This can turn into a problem if your editor or translator is using s... See more The same goes for Google mail, freenet and other freebies. The reason is that the majority of all spam is sent via such addresses, and cable providers and phone companies will filter them out, especially if the emails contain attachments or particular key words. Broadband subscribers usually buy virus protection with their contracts, and the cable / phone company will filter your emails as a part of their service.
This can turn into a problem if your editor or translator is using such email addresses. Sometimes they arrive several days late, sometimes they don't arrive at all. ▲ Collapse
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Jennifer Forbes
Local time: 15:00
French to English
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TOPIC STARTER In memoriam | Thank you, Nicole | Aug 3, 2011 |
Thanks for the helpful information, Nicole.
So, does this mean that MY messages are being filtered out by the ADDRESSEES' hotmail ? It is not I, but the addressees of the messages, who have a hotmail address. Or does MY system filter them out before the addressee gets them? And is there anything I can do about it - other than persuade these two ladies to get a different email address ??!! (Unlikely to succeed, I think ...)
Best wishes,
Jenny
[Edited at 2011-08-03... See more Thanks for the helpful information, Nicole.
So, does this mean that MY messages are being filtered out by the ADDRESSEES' hotmail ? It is not I, but the addressees of the messages, who have a hotmail address. Or does MY system filter them out before the addressee gets them? And is there anything I can do about it - other than persuade these two ladies to get a different email address ??!! (Unlikely to succeed, I think ...)
Best wishes,
Jenny
[Edited at 2011-08-03 10:03 GMT] ▲ Collapse
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Nicole Schnell
United States
Local time: 07:00
English to German
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In memoriam
Jenny Forbes wrote:
So, does this mean that MY messages are being filtered out by the ADDRESSEES' hotmail ? It is not I, but the addressees of the messages, who have a hotmail address.
Sorry for the mix-up, I didn't read your post properly.
I don't know anything about receiving emails ON hotmail accounts, but several email accounts are included at no extra charge in every contract with the phone / cable / mobile phone company.
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QUOI
Chinese to English
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| Hotmail's safe senders' list | Aug 3, 2011 |
Ask your sister or sister-in-law to add your email address or domain to Hotmail's safe senders list. This is found under Options►Safe and blocked senders►Safe senders
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Jennifer Forbes
Local time: 15:00
French to English
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TOPIC STARTER In memoriam | Thank you, Quoi? | Aug 3, 2011 |
quoi? wrote:
Ask your sister or sister-in-law to add your email address or domain to Hotmail's safe senders list. This is found under Options►Safe and blocked senders►Safe senders
Thank you. I'll ask them to do that - but, of course, they may not get my message!!
Baffling, isn't it?
Best wishes,
Jenny
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