iPhone problem
Autor de la hebra: ibz

ibz  Identity Verified
Local time: 01:06
Miembro 2007
inglés a alemán
+ ...
May 8, 2011

Hi everybody,

This is not strictly a translating-relating problem, but I guess I'm not the only one with an iPhone

Every now and then, my iPhone only displays the subject line of incoming emails, but not the actual text («Diese E-Mail hat keinen Inhalt» and «Diese E-Mail wurde nicht vom Server geladen»). This happens with plain text, word, PDF, or Excel attachments and I can't figure out why because th
... See more
Hi everybody,

This is not strictly a translating-relating problem, but I guess I'm not the only one with an iPhone

Every now and then, my iPhone only displays the subject line of incoming emails, but not the actual text («Diese E-Mail hat keinen Inhalt» and «Diese E-Mail wurde nicht vom Server geladen»). This happens with plain text, word, PDF, or Excel attachments and I can't figure out why because there's no obvious pattern. Can anyone help me out here?
I have an iPhone 4.1, 16 GB.

Thanks a lot for your help!
Irene
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Ahmet Murati  Identity Verified
Alemania
Local time: 01:06
inglés a albanés
+ ...
What software are you using when you open email May 8, 2011

if it is iPhone feature then this has to be addressed at Apple consumer support facility.

 

Julie Fragkaki
Local time: 01:06
inglés a griego
+ ...
network issue? May 8, 2011

Hi

It happened to me a couple of times when the network reception was bad... once the signal got better I got the full message.


 

ibz  Identity Verified
Local time: 01:06
Miembro 2007
inglés a alemán
+ ...
PERSONA QUE INICIÓ LA HEBRA
Thanks May 8, 2011

Thanks for your answers.

@amurati: I already searched the internet and it seems as if I wasn't the only one with this problem. I just thought I'll ask here because there might be somebody who's got the answer.
@Julie: I don't think it's a network problem as it also happenes when the reception is perfect. Also I can't receive the message again (or I wouldn't know how to do it). It's not a huge problem as all messages are left on the server and can be downloaded later on when I'
... See more
Thanks for your answers.

@amurati: I already searched the internet and it seems as if I wasn't the only one with this problem. I just thought I'll ask here because there might be somebody who's got the answer.
@Julie: I don't think it's a network problem as it also happenes when the reception is perfect. Also I can't receive the message again (or I wouldn't know how to do it). It's not a huge problem as all messages are left on the server and can be downloaded later on when I'm working on my usual computer, but it's still annoying when I'm travelling ...
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Ahmet Murati  Identity Verified
Alemania
Local time: 01:06
inglés a albanés
+ ...
to your issue May 8, 2011

I don't own an IPhone

I am software developer and I gave my comment based on my expertise


 

Luca Tutino  Identity Verified
Italia
Local time: 01:06
Miembro 2002
inglés a italiano
+ ...
Possible workaround May 11, 2011

Dear Irene,

As a possibile workaround, if your usual mail service offers POP3 support (if you do not know it you can try it anyway), you could to set up a secondary web mail account and let this account fetch all your mail from your usual server (this can be easily set up on gmail, with the setting "Get your mail from other accounts in Gmail using POP3").

In this way you would have, among others, the double advantage of a free backup for your mail and a s
... See more
Dear Irene,

As a possibile workaround, if your usual mail service offers POP3 support (if you do not know it you can try it anyway), you could to set up a secondary web mail account and let this account fetch all your mail from your usual server (this can be easily set up on gmail, with the setting "Get your mail from other accounts in Gmail using POP3").

In this way you would have, among others, the double advantage of a free backup for your mail and a secondary (or primary) access to your messages via your iphone web browser. I hope this helps.

I agree with amurati that there should be a way you can get support from Apple on this issue. I was thinking of switching from Blackberry to Iphone, but your issue is quite important for me to decide.

Please keep us informed of the results.
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ibz  Identity Verified
Local time: 01:06
Miembro 2007
inglés a alemán
+ ...
PERSONA QUE INICIÓ LA HEBRA
Thanks May 16, 2011

Thank you all for your help! I also sent an inquiry to the Apple forum, but no answer as yet. I'll let you know should I ever solve this problem
Regards,
Irene


 

ibz  Identity Verified
Local time: 01:06
Miembro 2007
inglés a alemán
+ ...
PERSONA QUE INICIÓ LA HEBRA
Solution found! Jul 2, 2011

Hi everybody,

I finally found the solution to my problem! It seems that these difficulties are due to the POP account I used. After having switched to an IMAP account everything just works fine ...
Just wanted to let you know as I'm obviously not the only one who's struggling with this problem.

Regards,
Irene


 


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