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Monika Coulson Local time: 13:38 Member (2001) English to Albanian + ...
SITE LOCALIZER
Jul 28, 2003
Accidentally, my USB dongle (Trados 6.0) got damaged today as I was traveling. I will contact Trados Corporation as soon as possible, but I was wondering if any of you has experienced something similar... Do they (Trados Corporation) replace it or do I have to buy Trados once again? I guess I REALLY needed a break from work
Monika
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Ralf Lemster Germany Local time: 21:38 English to German + ...
Get a replacement
Jul 28, 2003
Hi Monika, You don't need to buy a new license; just get in touch with Trados and ask them to send you a replacement. You will need to return the defective dongle afterwards.
Depending on the type of damage sustained, you may have to pay a fee for the new dongle (but that's much less than a new license, of course).
HTH - Ralf
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Monika Coulson Local time: 13:38 Member (2001) English to Albanian + ...
TOPIC STARTER
SITE LOCALIZER
Thank you Ralf,
Jul 28, 2003
I will contact them first thing in the morning. I just feel bad that I have a few due dates coming soon and I might get a little bit behind. Hopefully I will catch up. Thank you again and have a cool Monday 8) Monika
Ralf Lemster wrote:
Hi Monika, You don't need to buy a new license; just get in touch with Trados and ask them to send you a replacement. You will need to return the defective dongle afterwards.
Depending on the type of damage sustained, you may have to pay a fee for the new dongle (but that's much less than a new license, of course).
HTH - Ralf
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Edward Potter Spain Local time: 21:38 Member (2003) Spanish to English + ...
You might try another compatible tool
Jul 28, 2003
Wordfast, which is free (older versions) and TRADOS compatible does not require a dongle. You can download it and get to work wherever you are.
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Wordfast, which is free (older versions) and TRADOS compatible does not require a dongle. You can download it and get to work wherever you are.
Jump in on the translator buying group and get a recent version that will rescue you from the paying update nonsense, save your HD space, free your attention from the bloody dongle and give you tons of new options I wouldn't work without.
(But if you wanna a break from work, I guess it's all right anyway, right?)
Cheers, Sylvain
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