Studio 2009 license problem after installing Windows 8.1
Thread poster: Cristina Mazzucchelli
Cristina Mazzucchelli
Cristina Mazzucchelli  Identity Verified
Italy
Local time: 11:09
English to Italian
+ ...
Oct 21, 2014

Hello there,
huge problems today on my side!
I was "forced" to update my Win 8 to Win 8.1 and after the OS updated I had the bad surprise that SDL Studio didn't work anymore and required the license to restart. I got my softkey license from my SDL account, but that doesn't seem to work as I get an error message: "The activation of the fulfillment is denied by the activation policy because max extra acts exceeded # 6305-
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Hello there,
huge problems today on my side!
I was "forced" to update my Win 8 to Win 8.1 and after the OS updated I had the bad surprise that SDL Studio didn't work anymore and required the license to restart. I got my softkey license from my SDL account, but that doesn't seem to work as I get an error message: "The activation of the fulfillment is denied by the activation policy because max extra acts exceeded # 6305-277217 (Error code 50040)".

Does this mean that I cannot use anymore licenses on this SAME computer, only because I updated my OS? Is there a quick way out of this nightmare?

Please HELP!

Thanks a lot in advance,

Cristina
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RWS Community
RWS Community
United Kingdom
Local time: 11:09
English
Use the Self Service option Oct 21, 2014

You can reset your own license by using the Self Service option in your MySDL account for SDL Trados 2007 and SDL Trados Studio 2009.

Go to KB article #4295 ( http://kb.sdl.com/kb/article?ArticleId=4295 ) and follow the instructions.

Regards

Paul


 
Cristina Mazzucchelli
Cristina Mazzucchelli  Identity Verified
Italy
Local time: 11:09
English to Italian
+ ...
TOPIC STARTER
Thanks! Oct 21, 2014

Thank you Paul. Everything got back to normal!

 


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Studio 2009 license problem after installing Windows 8.1







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