Poll: Have you ever received negative feedback from your clients? Thread poster: ProZ.com Staff
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This forum topic is for the discussion of the poll question "Have you ever received negative feedback from your clients?".
View the poll results »
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| Yes, once or twice | Aug 4, 2014 |
I wrote about this yesterday. Sometimes it's helpful, sometimes it isn't.
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Never directly, but a couple of times I have wondered, because I never heard from them again.
However, nothing to lose sleep over!
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Georgia Morg (X) 
United Kingdom
Local time: 10:09
Portuguese to English
It was only my second job as a translator and it was, in fact, proofreading. I was mortified at the time but it did teach me to take proof reading seriously, rather than as a bit of a doddle (compared to the REAL work of translating, as I saw it then). The owner of the agency was right; I had missed a lot. He had the decency to pay me my fee without quibbling but I am very aware I should never bid for any of his work again as I must be on some kind of blacklist!!
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| Post removed: This post was hidden by a moderator or staff member because it was not in line with site rule |
Sheila Wilson
Spain
Local time: 10:09
Member (2007)
English
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| One client was dissatisfied at first | Aug 4, 2014 |
The nearest I've come was recently, when a direct client didn't think my proofreading was sufficiently thorough. It turned out that they didn't just want a 100% correct text; they wanted me to go through it with a fine-toothed comb for the utmost marketing leverage. They were happy with the second delivery though.
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Worked for 30 years and never received negative feedback from my clients both in translation & interpretation.
[Edited at 2014-08-04 12:30 GMT]
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| Negative? Or constructive | Aug 4, 2014 |
Negative? Or constructive.
Sometimes you practically have to beg for it.
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Alexandranow
Romania
Local time: 12:09
Romanian to English
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| not as translator | Aug 4, 2014 |
ProZ.com Staff wrote: This forum topic is for the discussion of the poll question "Have you ever received negative feedback from your clients?". View the poll results »
I replied once or twice, but was from some agencies that only do selection and use to put you in a data base. ....But did receive some bad feedback while working for amazon.it...........in a winter holiday period ( where is my stuff? and so on)
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Mario Chavez (X)
Local time: 05:09
English to Spanish
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| Negative feedback...sounds so negative! | Aug 4, 2014 |
It is interesting to note that humans react more strongly to negative anything than to positive anything. No, I don't have the stats or scientific data to prove it.
The word negative is so loaded that I would avoid it in a poll, no less a reason for it than to avoid tainting the results.
Other options:
a) Have you ever received feedback from a client that was less than satisfactory?
b) Have you ever received client feedback that you felt dissat... See more It is interesting to note that humans react more strongly to negative anything than to positive anything. No, I don't have the stats or scientific data to prove it.
The word negative is so loaded that I would avoid it in a poll, no less a reason for it than to avoid tainting the results.
Other options:
a) Have you ever received feedback from a client that was less than satisfactory?
b) Have you ever received client feedback that you felt dissatisfied with?
c) Have you ever received client feedback that you felt uncomfortable with?
These options are, in my not so humble opinion, far better and more intelligent. ▲ Collapse
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Domagoj
Local time: 11:09
German to Croatian
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a) Have you ever received feedback from a client that was less than satisfactory?
b) Have you ever received client feedback that you felt dissatisfied with?
c) Have you ever received client feedback that you felt uncomfortable with?
These options are, in my not so humble opinion, far better and more intelligent.
In short, have you ever received negative feedback from your clients...
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