| Pages in topic: < [1 2] | Poll: Do your clients usually ask for discounts? Thread poster: ProZ.com Staff
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Edward Potter 
Spain
Local time: 11:06
Member (2003)
Spanish to English
+ ...
| Attracting the right clients | May 16, 2014 |
Mario Chavez wrote:
I don't attract clients who are fishing for discounts anyway.
Exactamundo. The most professional of us are attracting the best clients. It means we are doing a lot of things right.
[Edited at 2014-05-16 19:30 GMT]
| | | | | I offer a discount, but there are no takers :-) | May 16, 2014 |
If the client asks for a discount, I say I give a 10% cumulative discount for 20,000 words a month or more. That would reduce my rate to what I keep charging my two old clients who actually *do* give me such workloads. No takers so far - surprise surprise!
| | | | Diana Obermeyer
United Kingdom
Local time: 10:06
Member (2013)
German to English
+ ...
Sure, there are occasional requests for discounts.
I don't really have a problem with that. I view it as an open door to renegotiate other aspects - very fast payment, very relaxed deadlines, etc. and I will usually answer the request in that manner. "I need to give assignments paid at my full rate priority. However, if we extend the deadline by X days/weeks, I may be able to meet you at Y rate."
I equally apply rush and weekend surcharges, so some of my clients have b... See more Sure, there are occasional requests for discounts.
I don't really have a problem with that. I view it as an open door to renegotiate other aspects - very fast payment, very relaxed deadlines, etc. and I will usually answer the request in that manner. "I need to give assignments paid at my full rate priority. However, if we extend the deadline by X days/weeks, I may be able to meet you at Y rate."
I equally apply rush and weekend surcharges, so some of my clients have become much better at preparing assignments in advance.
It saves their money and my nerves and that is a win-win situation.
Most of the time we can come to an agreement on that basis.
Equally, I am far more willing to negotiate a one-off discount, if the client in question is an exceptionally fast payer, and doesn't usually moan about rates.
People/agencies that just want to haggle for the sake of it are a different matter altogether, but they usually attempt this on the first contact, not after successful collaboration. Thus, they are not my "clients" and don't fall within the scope of this question. ▲ Collapse
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