| Pages in topic: [1 2 3] > | Trying not to panic - I have overwritten 3 days of hard work with the original source! Thread poster: Joanne Parker
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Joanne Parker 
Local time: 15:29
Member (2002)
German to English
+ ...
I am working on an online memoQ project for a client, and it's the first time I've used this tool.
I accidentally entered a key combination that copied over the source text for 1500 segments and then synchronized it with the server. Pretty impressive mistake.
I had regularly synchronized versions of my translation before, but I had not confirmed the majority of the segments.
My questions are:
Will my client be able to restore one of my previou... See more I am working on an online memoQ project for a client, and it's the first time I've used this tool.
I accidentally entered a key combination that copied over the source text for 1500 segments and then synchronized it with the server. Pretty impressive mistake.
I had regularly synchronized versions of my translation before, but I had not confirmed the majority of the segments.
My questions are:
Will my client be able to restore one of my previous versions?
If so, will this include segments that I had translated but not confirmed?
Edited to add: will there be a local file on my PC somewhere that I can use?
Thanks,
Joanne
[Edited at 2017-01-05 14:19 GMT] ▲ Collapse
| | | | | ocerwrite problem | Jan 5, 2017 |
I have never used online synchro, but I guess that unfortunatelly you have lost your work.
I think that:
1. You exchanged target with source segments and then confirmed them. That has killed translated segments.
2. If only you were working in recreated project then you could have Translation memory that could save you. But if you were working in your original project and file - is would be very sad but the chanses are that all your segments were changed.
3. The last hope... See more I have never used online synchro, but I guess that unfortunatelly you have lost your work.
I think that:
1. You exchanged target with source segments and then confirmed them. That has killed translated segments.
2. If only you were working in recreated project then you could have Translation memory that could save you. But if you were working in your original project and file - is would be very sad but the chanses are that all your segments were changed.
3. The last hope is that the server makes some backups. Or your client has downloaded unfinished work to look through. Maybe then you could use it.
I have deleted 3 months of TB. It tears me apart too. Maybe this will show you that you are not alone.
P.S. I assume that you pressed the following combinations: Ctrl+Shift+A --> Ctrl+Shift+S --> Ctrl+Enter? Maybe you should try Ctrl+Z instantly? Or it failed to cancel the last steps? ▲ Collapse
| | | | | Hm... Not sure it is recoverable... | Jan 5, 2017 |
This is probably a situation to call Kilgray for help, but to me it sounds like the previous contents before the last update is not recoverable unless you worked on a different stage (Translator / Reviewer 1 / Reviewer 2) or a snapshot of the file was made before you made the last update.
It would be good to discuss this with the customer's memoQ Server person to see whether they have a previous stage you can revert to. If there was a previous stage or a snapshot, the project will c... See more This is probably a situation to call Kilgray for help, but to me it sounds like the previous contents before the last update is not recoverable unless you worked on a different stage (Translator / Reviewer 1 / Reviewer 2) or a snapshot of the file was made before you made the last update.
It would be good to discuss this with the customer's memoQ Server person to see whether they have a previous stage you can revert to. If there was a previous stage or a snapshot, the project will contains segments from the previous stage still translated. ▲ Collapse
| | | | | There is hope | Jan 5, 2017 |
I had the same problem last week and lost about six hours of work. But the MemoQ support of the agency saved the day. They were able to rebuild my work from the TM. I believe they restored the project from an older backup and then populated all segments from the TM which still contained all my translations. Or something like that.
The killer combo is Ctrl-Shift-A and then Ctrl-Shift-S. Can happen easily because both keys are next to each other. I think Ctrl-Shift-S should issue a wa... See more I had the same problem last week and lost about six hours of work. But the MemoQ support of the agency saved the day. They were able to rebuild my work from the TM. I believe they restored the project from an older backup and then populated all segments from the TM which still contained all my translations. Or something like that.
The killer combo is Ctrl-Shift-A and then Ctrl-Shift-S. Can happen easily because both keys are next to each other. I think Ctrl-Shift-S should issue a warning whenever more than one segment is selected. ▲ Collapse
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Joanne Parker
Local time: 15:29
Member (2002)
German to English
+ ...
TOPIC STARTER
My client tells me the work is not recoverable.
| | | | Joanne Parker
Local time: 15:29
Member (2002)
German to English
+ ...
TOPIC STARTER | Confirmation from MEMoQ | Jan 5, 2017 |
Dear Joanne,
Thank you for contacting us.
If you didn't confirmed your translation and saved into the TM, unfortunately you lost your translation.
Best regards!
| | | | Tom in London
United Kingdom
Local time: 15:29
Member (2008)
Italian to English
Joanne Parker wrote:
I am working on an online memoQ project for a client, and it's the first time I've used this tool.
I accidentally entered a key combination that copied over the source text for 1500 segments and then synchronized it with the server. Pretty impressive mistake.
I had regularly synchronized versions of my translation before, but I had not confirmed the majority of the segments.
My questions are:
Will my client be able to restore one of my previous versions?
If so, will this include segments that I had translated but not confirmed?
Edited to add: will there be a local file on my PC somewhere that I can use?
Thanks,
Joanne
[Edited at 2017-01-05 14:19 GMT]
MORAL: never work on the originals of files. Make copies first.
Fortunately I don't work with online systems, so the originals of the files remain with me. I receive them as email attachments, so if anything really bad happens I just download the attachment again.
Your experience working with an online translating system does nothing to convince me that I should use these systems !
[Edited at 2017-01-05 16:25 GMT]
| | | | Joanne Parker
Local time: 15:29
Member (2002)
German to English
+ ...
TOPIC STARTER | First and last time | Jan 5, 2017 |
Tom in London wrote:
Your experience working with an online translating system does nothing to convince me that I should use these systems !
[Edited at 2017-01-05 15:41 GMT]
Well exactly.
I can't believe that there's no way of backing up the work. Happy to be told otherwise, since I now have to restart work on 1,500 segments...
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| Both the file and the TM are updated... | Jan 5, 2017 |
Whenever you confirm a segment, both the local file and the memory are updated. Depending on how the project was configured in memoQ (online documents or offline documents), your update or delivery operation updates everything on the server.
I totally support the idea that memoQ would warn you before overwriting a high number of segments with the source text.
One thing I do systematically, and which would have helped a lot in this case, is to make a bilingual export in ... See more Whenever you confirm a segment, both the local file and the memory are updated. Depending on how the project was configured in memoQ (online documents or offline documents), your update or delivery operation updates everything on the server.
I totally support the idea that memoQ would warn you before overwriting a high number of segments with the source text.
One thing I do systematically, and which would have helped a lot in this case, is to make a bilingual export in RTF format of the file for spellchecking (select the file, then choose Export (bilingual)). This allows me to run grammar check in Word, and not only spellchecking as inside memoQ. Such bilingual export, which I think is possible always, would have allowed you to reimport everything from an external file stored locally on your computer. ▲ Collapse
| | | | | See change history | Jan 5, 2017 |
Please go to View Pane > Review, and click "Show changes in editor." You may be able to see the overwritten translation even after the source was copied.
If so, go back to the first segment, select the source with the cursor, and press Control + Shift + End (all the segments are selected). Then, right-click and select "Revert to Earlier Version."
I hope this will help.
| | | | Maija Cirule
Latvia
Local time: 17:29
German to English
+ ...
| I have made it a rule | Jan 5, 2017 |
to confirm any translated segment without exceptions and export a bilingual RTF file of every translation done on a client's server. It can help in a variety of situations.
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This may sound stupid, but the Undo button may solve the issue, assuming that you didn't close the file after the accident happened.
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CafeTran Training (X)
Netherlands
Local time: 16:29
Joanne Parker wrote: Tom in London wrote:
Your experience working with an online translating system does nothing to convince me that I should use these systems! Well exactly. I can't believe that there's no way of backing up the work. Happy to be told otherwise, since I now have to restart work on 1,500 segments...
Received such an online project recently. Took it offline (by exporting as MQXLIFF), just because of the reasons mentioned here (and many productivity reasons).
Client didn't agree, took back the project when I had finished it for 50 % (payment was no problem). I've decided to not accept any memoQ online projects anymore. Just too much hassle.
memoQ online projects are probably fine when you are a (big) memoQ fan. If not, you'll probably want to edit them in your own translation environment. After all, that's why MQXLIFF was invented: interoperability. In my opinion, online projects and interoperability are conflicting concepts.
| | | | | Confirm each segment as you go | Jan 5, 2017 |
I agree that it is best to confirm each segment as you go, as opposed to confirming blocks of segments. This confirming each segment might be slow depending on the customer's server and connection, though.
Depending on the keyboard, the default shortcut (Ctrl+Enter) is not very convenient and might require you to use two hands, so I have changed the default to Alt+A, much more convenient with a QWERTY keyboard, in my opinion.
| | | | Michael Beijer
United Kingdom
Local time: 15:29
Member (2009)
Dutch to English
+ ...
| always use a project TM and regularly check its content | Jan 5, 2017 |
I suppose another way would be to use a project TM (that is, in addition to the online TM of your client), and set it to retain duplicates, so that if you mistakenly mess up all of your segments, your previous segments would still be saved somewhere.
Of course, it would also be great if all CAT tools had a proper (unlimited) Undo system (Ctrl+Z).
Michael
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